McDonald's

I visited here today (Saturday) at 5.30pm with a group of 8 children (2 adults) after bowling for my daughter’s birthday. I had our order all ready and placed it with the manager at the counter - apologising for showing up with a big order at a very busy tea time! - he was efficient and friendly and assured me that our order would be brought to us shortly. I prepared for a lengthy wait and took some of the Pokémon colouring kits that were available to amuse the kids while we waited. No need! Our order came within 10 minutes with no errors from a very friendly member of staff. The food was good, and I really enjoyed my Halloumi fries!
We were sat outside as it was a lovely sunny evening. I took the kids to the toilet before we left and I was impressed by how clean the small restaurant area was. With cleaners busily sweeping up and cleaning tables. While i waited outside the toilet with my daughter for her friends another member of staff asked if she would like some colouring to do which we refused as we already had taken the activity. She was so friendly and welcoming and waved us out as we left.
I am so impressed with this experience and would absolutely recommend this branch of McDonald’s.

Waited 25min, eventually someone found my car & the food bag was already opened & I was expected to check it!! Food cold & definitely not within the Food Safety regs. All the orders for delivery were dealt with first & drive through customer's had to park up & wait. Rang the site & no one picked up!!
What a shame as it's always inundated with lots of customer's & food should be hot & edible for such a big turn around! Possible EHO visit overdue!

Brilliant service....New app with table service is great - staff doing the cleaning were very thorough and friendly 😀

Ordered a big tasty through the app and was very disappointed. I found blue plastic in my burger and It was soggy and massively over sauced. Called the lm to complain and nothing could be done! So I paid for food and delivery for something I couldn't eat. Will absolutely no be ordering from here ever again!

Another bad review simply because we've asked to have the toilet cleaned the Manager wasn't too happy. 🙄

No table service but not busy at the time. Inside seemed clean but toilets not so. Is it me or are the muffins getting smaller? Car parking is strange at the back of the restaurant as there is no clear way to get to the restaurant and you end up walking through the cars in the drive through, which is not the safest, Clear signage from the car pack would help. Had an egg and bacon mcmuffin which seemed very small and luke warm. Hot chocolate was piping hot and tasty. Would not make a special journey to eat here but was handy near my destination.

The automation of everything make the lack of human interactions so limited leading to very clunky customer service. I understand that it was needed during covid... please bring the humans back!
Also still waiting for the gluten free burger!

Wouldn’t normally write a review for a fast food outlet however it’s getting beyond a joke! Went tonight ordered food through the drive through had to wait for quite a while to then get home with food missing and whilst I’m on the phone complaining about the missing food we were given wrong food for the rest of the order!! Everything I go there’s a wait or you have to park up and when you point this out you are told it’s staffing!! It’s not Uber eats and just eat are prioritised over actual customers going to the store!! Appalling and staff just offer free food next time you’re in doesn’t solve missing food now