McDonald's

This was a takeout about 9pm at night.. Quarter pound with cheese.. Cold and soggy...Horrible. Diet coke? What a laugh.. Tipped it out..flat watery sweet liquid.. Will never go here again. The worst McDonald's I've ever had the misfortune to experience food wise..

It was clean, so hats off to the staff in charge of that. Otherwise it was appallingly slow (15 mins literally), no apology or explanation and the food arrived cold. If you aren't in the drive through, you are very much second class. I've complained to McD directly for all the good it will do. I will not be troubling McD's door again any time soon as the problem seems endemic, not just this store.

Over recent months I have noticed that with the increase in Just Eat and other online based home delivery services, the waiting times for your order to arrive has grown considerably if you eat in. The drive through service remains the same as previously. Seems to me that the demand is greater than the supply chain can handle.

Do what KFC does and make just eat drivers wait in a designated collection point. Customers who actually take the time to visit and eat in shouldn't have to feel like they are last in line for service. Just Eat is ruining fast food service

Shocking, order wrong yet again🙄
I have my grandchildren once fortnightly, So they want Mcd's , my husband went with it wrote down ,
1hr ago
No milkshake, so got fanta instead which is fine, until i saw that a fanta that was already ordered was not there, So one gchild with no drink
Then myself and my granddaughter got large hot chocolates, nice you would think? NO it was rank, coloured hot water Yuk🤢 so two more drinks down
Then the plain double cheese burger he ad pickle and bloomin sauce on it🤦 so no meal for grandson 2
Then medium fries
And large fries ? Nope- 2 small fries
So all in all it was a waste of money as half of it got thrown away!
So thanks 👌 real 1st class service
NOT 😡

The kiosk machine was only doing take outs but yet you could sit in to eat once placed order. Had to wait ages for the food though. But at least it was hot which says a lot.

Waited 15 minutes for our food- it was lukewarm when it arrived. Quite busy with takeaways so was ours left waiting? I should have complained but D in law and grandchild with me so didn’t want to cause a fuss. I don’t go often but will not accept this again- will definitely complain.

Place order at 11.01 this morning, a total order of over £40. Was estimated for 11.30. Delayed to 11.50, delays to 12.20 then Delayed again till 12.40. 1 hour 40 mins after the order was placed.
Contacted the store twice and was informed the food left at 12.30. Don't think the maths works out on that one lad. Anyways calls uber eats and informed about 6 times over and over again if we wanted to cancel the order.... let me think.... der yes or would you like us to eat cold food.... safe to say someone other than us will be complaining over a 40 quid order. Food waisted.