McDonald's
35 High St, Newport NP20 1GF, United Kingdom
3.7
1 reviews
8 comments
H2Q3+75 Newport, United Kingdom
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Monday: 6–22
Tuesday: 6–22
Wedneasday: 6–22
Thursday: 6–22
Friday: 6–22
Saturday: 6–22
Sunday: 6–22
Tuesday: 6–22
Wedneasday: 6–22
Thursday: 6–22
Friday: 6–22
Saturday: 6–22
Sunday: 6–22
The staff member then just reached around the corned and it was there. Just sitting in the bag getting cold. They had one job, call out order. They couldn't do this. A machine could do this better.
The attendant at the checkout couldn't process 1 extra value meal, after 5 minutes when the person who came to help put through the order wrong I felt I just had to leave, especially after seeing the crowd
The displays showed multiple orders ready to collect however it was obvious the people were still awaiting there food to be prepared, very impatiently so.
Uber eats drivers were shouting at staff as their apps told them to collect food however noone would acknowledge them or give them the orders.
While waiting 5 minutes I saw one meal be passed to a customer, fast food surely is faster than this, I dread to think how long I would have been waiting, and how cold and stale those fries stacked on the side would have become.
I feel sorry for those having home deliveries, the food appeared to be stored in bags at room temperature, I can't imagine customers enjoying luke warm food when finally delivered.
It's clear this establishment can't handle any busy periods, the lack of management was astonishing. Simply standing in the restaurant queue was an immensely stressful situation.
Saturday 16.15 ordered food.
Place was very busy.
Our number was called 15 minutes later to collect food from counter.
Fried were stone cold, burger looked like it had been thrown together half the burger & cheese hanging out of the bun.
Looking at the drinks they had ready poured to go with meals, hope nobody wanted a hot drink, as you were getting one. These were being poured and left on the side for the duration of your wait on food. Half the lids didn't fit.