McDonald's

This McDonald’s really needs looking at. Since reopening after refurbishing nothing but problems. No fizzy drinks then no cold drinks and today no rage cups so ordered large meals with medium drinks and paid for just that. But no got medium meals and a happy meal short too. Think I’ll stick to Barry store from now on as run much more efficiently. Rant over

If they could get our order correct, then I wouldn't mark it so low. But I can't remember the last time that every item was right. Also food is luke warm at best. If it wasn't for the fact that because of ill-health my wife isn't always able to cook then we wouldn't go there. But that's why it's called fast food.

I have visited twice recently with awful service. The first we had to wait an age for our food and it was ordered via the app. When the food came it was dry and tasted stale. Awful food.

The second time was mcs breakfast ordered on the app. When I arrived they told me there was an issue with the payment, then they overcharged me twice the amount! I told them and went through the order and they still maintained that it was correct. I had to park up to wait for the order, then they came over to tell me they had no eggs left! Mighty annoyed I asked for a refund only then to find out they had charged me for two breakfasts that I did not order! What a shambles. I am staying away, they are awful.

Place is full of teen-agers. Ordered on the app. Had to enter the restaurant to ask where my order was after waiting half an hour in the van! They had no clue what my order was so showed them the digital receipt on my phone. Manager was helpful everyone else was clueless!

Standard McDonald's experience really.

Don’t bother with delivery, my order (XJ62744862) kept getting delayed and also had a text from the Uber driver saying my order is delayed but will arrive soon. When my food eventually arrived all my food including my coffee was cold as expected. We had to put all the food in the microwave and couldn’t eat the chips as they didn’t warm up well so had to throw them out. They also forgot all our dips. To charge £3.99 delivery is an absolute joke. I’ll make sure I get my refund from Uber or PayPal. AVOID!

This is a great fast food. The breakfast we had was great, love the hash brown. Prices were reasonable and food enjoyed by all. Staff were friendly.

I have just been to the drive thru to get breakfast for x4 people. Unfortunately they said they don’t have bacon so no breakfast rolls and then had to change to the order. Got to the window to pay, only to be told that they got no pan cakes either! For such a big company and a busy place how this can happen is beyond me! I know this mcds isn’t a franchise so thought it would be run better! Also the amount of time the milkshake and soft drink machine is out of order is unbelievable.

Three times I've visited between midnight and 1 am.
The poor staff there constantly apologise for the long wait times. There aren't enough staff to cope at all. Waiting for up to an hour. Drive-thru queue ridiculous out on to the road. Nowhere to park. The orders have then been wrong each time. More staff needed at night for sure. Have not visited during the day.