Finney’s @ The Golden Fry
The Square, Benllech, Tyn-y-Gongl LL74 8SN, United Kingdom
4.5
689 reviews
8 comments
8QCF+PF Benllech, United Kingdom
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Monday: 11–14
Tuesday: 11–14
Wedneasday: 11–14
Thursday: 11–14
Friday: 11–14
Saturday: 11–20
Sunday: 12–19
Tuesday: 11–14
Wedneasday: 11–14
Thursday: 11–14
Friday: 11–14
Saturday: 11–20
Sunday: 12–19
Food well cooked, and batter nice and crispy on the fish. Highly recommend.
The order number I was given was 183. This was called out by your staff member and then checked by the girl behind the counter on my receipt. So who can’t read numbers?! I would suggest that there is an issue therefore with your staff being unable to read and relay numbers and not on the customers being able to read. Very rude to suggest this when it was ENTIRELY your error.
The chips were absolutely not fresh when given after I had to return to the shop… They are handed over as already boxed and soggy.
If you wish to charge premium prices then get the service and product right!! It’s really not difficult - although you’ve made it look like it is!
Original review………….
Really poor service.
Walked to the chippy to pick up 2 x chips and curry sauce. 10 minute wait and then was given my order. Walked back with it to find 2 x fish in the boxes and no chips. Basically the wrong order!! Had to go back to the shop with the order to get the correct order. This was then cold soggy chips that they didn’t even give fresh, despite the entire error being their fault in giving me the wrong order?! Most worryingly was the fact that they took back the fish they had given me incorrectly… were they going to resell them?!
Poor service! If the order is wrong and it’s your fault , then the customer deserves a fresh order and not the cold soggy ones you forgot to give in the first place?!
Won’t go again as there are plenty of other less expensive places with much better service.