The Gym Group Farnborough
Unit 14A, The Meads Shopping Centre, 12 Queensmead, Farnborough GU14 7RT, United Kingdom
4.3
237 reviews
8 comments
76RV+XM Farnborough, United Kingdom
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Had an issues with membership, spoke to Scott …. Sorted straight away
Scott even remembered my name the next time I saw him, great customer service…Thanks m8
Kudos
Not enough barbells and not much space to do deadlifts.
Good variety of machines and I noticed some new machines appearing in the past year which is a good progress, but no hyperextension bench for some reason. Shouldn't be that expensive to get one? There is a hyperextension machine, but can't do twisted hyperextensions, or other variations with that.
Only one ab bench, why not have another one?
I'd suggest to add more dumbbells in weights below 20kg as they are the most commonly used. There are only 2 sets of each weight and it's pretty common to see folks (including myself) wondering around searching for the weights the need.
Obviously some gym goers workout too hard to return the weghts back to where they took them from which results in a bit of a chaos, but I'd expect staff to be checking that once in a while which doesn't happen at all to my surprise. Half the time I see the staff they are either in the office, talking/working with a client (which is ok) or just hanging around. Could use their time more effectively to improve everyones experience. Just do a walk around the gym to check if everything is okay every 10-20 minutes, give some advise to people who are dropping weights or the newbies who don't know what they are doing. A bit of ownership from the staff of your gym would be very much welcomed.