The Gym Group Dagenham

Staffs are friendly, helpful and patient good atmosphere. The thing I would comment on is ladies toilet not flushing properly also some people not wipping down when finished with an equipment so I would advise sanitise before using. Also classes are great 👍 you can book many classes you want in a day every day if you book on time so that saves you money on 1-1 lessons with a gym instructor.

I've been working out in this gym in the last few couple of months and I think it's definitely one of the best in the area. The prices are affordable and the quality is amazing. I love the diverse range of equipment which helped me to make very nice progresses in the past few months such as losing 12 kg weight and the fact that it's always open makes my schedule more flexible. Definitely a well deserved 5* imo.

I prefer this gym compared to chadwell heath. It's a little bit further away from me but worth the travel. Its spacious and has all the equipments that you need for a good workout!

I'm happy as can be. The staff was friendly to me not sure what the other reviews are talking about

I was one of the first members when they built this gym. But I had a few years break. Just returned and it looks great. All the machines are working, there is WiFi, drinks machines, clean toilets, good music, excellent equipment. Gold's gym is dirty, leaking, no drinks machine, no WiFi, hair in all the showers - it's disgusting. But The Gym Dagenham is great! Happy to be back and sorry I left

I came here earlier today with my boyfriend, he is a member and we used the guest invite but it didn’t work, we tried a few times and it just wasn’t working at all so in the end he used his own code for me and then was going to use the guest code on himself and yet it still didn’t work, he asked for help from a member of staff (can’t remember their name) and they was rude and unhelpful, lectured how he shouldn’t have used his code on me, said we have to wait 20 minute for the code to be used and didn’t let him in even though he is a regular member, I have pretty bad anxiety so I obviously wasn’t going to stay without him and we left, he then cancelled his membership due to this because it’s one of the most unhelpful and uninviting gyms in Dagenham

The main manager is a tyrant,

Your membership means nothing to them, and will create rules as they think of them

My membership was cancelled due to having inappropriate footwear during training.

I was in the gym on Thursday 5th of jan, training with two of my friends filming content.

I just want to complain how silly this is, and how you’re abusing power, and giving me a bad experience with The gym Group which I will be vocal about.

So my membership has been cancelled and you’re claiming because I was wearing sliders and because I had my bags out during training ?

What happened to giving warnings ? How do you expect me to know the rules ?

I spoke to a manager today and was told the notes said:

I was banned because I wore sliders and because I had my bags out during training. Banned straight away without any information, any warning, or any chance to be taught the rules.

The gym Dagenham is not my home gym.
Have I displayed malicious or anti social behaviour ??

There were two members of staff on site that day, none of them asked me to leave or to pack away my bags into the locker ???

One of them spoke to me about my sliders but asked me to be discreet about it, he didn’t ask me to leave ?? Or to pack my bags ??

So what have I really done that’s wrong ? If your staff cannot deal with the problem when it’s infront of them, instead I get a sneaky band without no one speaking to me about anything ? Not even an email ??

That’s so disrespectful.
Do I not deserve to be spoken to ?
Do I not deserve a warning ? So we can have common ground ?

To me it feels like you don’t want me in the gym.
Yo me it feels like you want me to be fat and lazy and stay at home, like I’m not worthy of the gym because I cannot dress properly ?

“Band for inappropriate behaviour “

What’s the inappropriate behaviour ?

Because I don’t know how to pack my bags and dress.

Social media could eat that up.
If I decide to take it there… because at this point I feel like you’re trying to waste my money

You cancel my membership which I paid for,

gym is part of my mental health, in which you are now affecting.

I

Good quality gym within walking distance of my home making it a convenient trip whenever I want a workout. Staff pleasant to chat with and deal with especially those in management. Some equipment broken, management try to fix the broken equipment as fast as they can though. Areas I would like to see an improvement is a slight expansion of the weight room upstairs as it is always crammed there compared to the other areas of the gym, maybe cutting the amount of treadmills upstairs in half would allow for slightly more room in that area allowing for a slight expansion of that area which would be nice. Value for money wise it is a decent enough gym for the monthly cost, I would just like to see some changes here and there like making the weight room upstairs more spacious.