Shell
A591, Kendal LA8 8AA, United Kingdom
3.5
23 reviews
8 comments
76WQ+8V Kendal, United Kingdom
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He then went to another colleague behind the till to help him, who happened to be on his personal mobile phone. I asked him politley if he could serve me instead, and then he just looked at me and walked off, leaving the poor young lad still unsure on what to do!
Absolutley terrible customer service, and the ignorance of the staff member was appauling!
Im not in any way blaming the young lad as he was unsure on what to do, but the other colleague needs to put his phone down and concentrate on his customer service skills!
Surely using your personal mobile phone behind the counter of a shop is not allowed shell?