Shell

I use this station on the way to work as its convenient. The early morning guy is hopeless. The first time I used it after reopening from the refit I stood at the cash desk waving my loyalty card to swipe it, he totally ignored me and was just interested in getting the money in the till. He then attempted to swipe the card through a blank till and told the the points would be added later - total rubbish and I lost £30's worth of points. This morning I handed the same guy £30 in cash to pay for £25's worth of fuel. He swiped the loyalty card, gave me my receipt and then closed the till without giving me the £5 change!! Then after a pause he told me that the couldn't reopen the till - eventually when his brain clicked into gear he gave me the £5 in coins that were sitting on the desk! Where do they get their staff from??

Fantastic petrol pump it really did the job filling the tank up, also got an anti covid19 sleeve to use pre handling the lever which fitted like a glove... assistant at the till was pleasant with great knowledge of the perishable goods, pointed out smarties were on offer...Highly recommended

Good garage, handy for amazon lockers. A bit miffed that I was sold a Times newspaper without all the sections. The bit I wanted particularly, the crossword, was not inside it.

Attendant yelled rudely at me and would not serve me because I was holding my phone in my hand while attempting to fill up, won’t be using shell again, awful customer service

The service is horrible, the staff (his name is Magash) treated me as if i was going to steal the petrol. I spent about 5min in the car counting the exact money to pay. He came yelling asking to pay, and when i came in he refused to give me a complaint form and even he took me and my car a picture from HIS phone, thats not even legal. During this time in the shop he was yelling “I DONT CARE” and more nonsense. Very poor service, hope i can talk with the manager.

The night attendant saw me standing at the kiosk and started to clean. I ask for some milk and he refused to acknowledge my existence. He then, without warning, fiercely pushed the metal night payment draw against me. This hit my hand hard and I now have a bruise on my wrist. This is shocking!!! He then walked off and started to clean again. I can not believe Shell allow this level of aggressive hostile manner on their premises.

Went to ask for some coffee. Attendant can’t be bothered to serve anyone “only fuel” because someone is doing some maintenance work at the door. Appalling

The night attendant would only yell incoherent gibberish and not serve me, a cordial patron with multiple payment types, even though it’s 24 hours...not sure what your deal is mate but you need a check up from the neck up.

Have the owner contact me