pole displays a price but actual fuel price is higher. encountered this problem twice in a row. Staff were addressed yet didnt seem to bother to change it. They do this to deceive customers but its a tactic played by the Shell in Kenton. Always the check price when you lift the fuel hose.
Sk
I bought two crisps and show tham to my children they didn't like one of tham I go back at the same time give back to him he says we don't return it he didn't give money back I left crisp and say good luck .he says this is our policy
Shlza Aryza
I always get fuel from this station. I saw an Indian man he was allowed to put fuel in the car but a staff member called Karen. Ask me to pay for the fuel first then pay. I said ok and said I need to put 15 litres of patrol in my car. He replied I don’t know what’s that. He was clearly racist because he allowed that Indian man to fill his tank without making payment first. I am not going to use this patrol station again. I’d use different shell.
R R
Shell in Kenton is becoming the running joke due to its poor customer service, high prices (often not displayed correctly) and the suspicion every customer is going to pinch petrol. We park up, fill petrol and pay, it's really isn't that hard to run competently but somehow these guys fail
Mark Lidbetter
I have been using this garage for many years. Yesterday I visited this garage the man serving couldn't speak English very well got everything wrong and then spoke to me like dirt and rude this really isn't rite for a shell garage. From now on i will be using the jet garage done the road. It was lucky i had the money to pay for his mistakes. Don't support this garage
Stelios Michaelides216 days ago
I went to put air in my tyres. Instead of putting air into my tyres the pump was deflating them. I went inside the really run down shop to explain my problem. First they were telling me that it's my fault as my tyres must be faulty. They then tried to make me purchase a second token, I then started to pump up my tyres. Again the same problem of air leaking, but to add insult to injury one of the sales assistants came outside and was laughing at me. He then told told me that my tyres were the problem. I am never going there again. Terrible staff, stay away from this place unless you enjoy being treated badly !!!
Anca Anca2 years ago
the staff from 01/28/2022 did not want to scan my loyalty card and when I told them about what happened they spoke badly to me in the condition that it was their duty to scan my card as I was waiting with the phone open. why do you make offers if they don't let us use them. he told me not to come to him to feed him because he did not receive me. It's a lack of common sense. I'm a regular customer, but nothing like that has ever happened to me
Amir Ali Mustafa2 years ago
I have been given wrong change multiple times here.. I strongly believe it was intentional. If it happens again. I will teach them a lesson.
