Shell

Awful service. Carwash did not work properly. The person was totally unhelpful and refused a refund. Accused my wife of being at fault when clearly she was not. £5.99 for getting her car wet. Avoid!

Always found this station to be a well run, all rounder convenience stop. Every time I walk in I am put at ease as well. Jordan is especially professional, friendly and willing to go the extra mile for customers.

Wanted to get a gas cylinder and was just ignored by staff and made to wait. Then all people that were coming in were served before me. I lost patience and eventually left. Poor customer service!

I Has anyone else thought they had been DONE getting fuel here? I got £10.00 of fuel. My fuel needle didn't change in the car!!
I went inside and complained as I thought it had not given me anywhere near a tenners worth of fuel.
Ten pounds worth of fuel is a quarter of a tank and my needle didn't move!!
I am fuming to be honest, absolutely fuming. How can I prove it!?
Has anyone else thought they had been DONE getting fuel here?
I had to get more fuel so I went to a different garage and got £20 of fuel and my needle hit half as normal, why when I put half that (£10) does nothing happen???

Customer service good but drive through car wash 🚗 🧼 not good at all. Only spray the water and brush for top price wash.😅😅😅😅

Dreadful Customer Service OR Unhelpful Con Artists - You decide!! I filled up here because I get discount and fuel rewards through Shell energy. I presented my card which beeped when it was scanned. Only after paying I realised that the discounts had not been applied - costing me an additional £3.50. They refused to do anything about it, although admitting it was their problem! Dreadful customer service. Will never use here again, check before you pay!!

This is actually my favourite petrol station in all of Worthing.
This is mostly because of the staff. They're always SO friendly..
Fuel prices are good too.. certainly not one of the expensive ones anyway..
Very good all round. And to the staff. I'd like to say "Thank you"

Cannot express what great customer service. the team have here! Keertha was exceptional and the store was laid out perfectly. The best shell petrol station. And Great place to wash your car