Shell
893-903 Romford Rd, London E12 5JG, United Kingdom
3.4
64 reviews
8 comments
H334+MP London, United Kingdom
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Upon my arrival the counter and was greeted by a very disgraceful person you call an employee, he told me that he can only scan two of the same flavors but i did not want two of the same flavors as that is just pointless.
The really need to have a look at themselves in the mirror in the morning and see what they are causing the public civilians.
Absolute disgrace.
I popped in to get some light shopping but couldn’t find what I needed. Gokul offered me assistance and between him and Siva they brought me what I was shopping for and I was on my way in no time.
Fantastic customer care, excellent etiquette and attention to detail. Thanks for the brilliant service. Happy to buy from them again! Thank you again Gokul & Siva Balan!! 😊👍
Guy told me we did not take payment but I show him from my mobile app but still he was telling you have to pay very bad service I was regular with them but now I never use this station when I asked I show you my mobile app if payment not successfull then give me decline receipt but they did not show me anything and I wait there 10 mint for bad service I recommended they are not know how to deal with customers
. Guys use other petrol stations.
first was with an evening shift staff who told me to keep my bank card as a deposit to fill petrol and then to pay him this is illegal first and ofcourse I don't know him so why should I leave my bank card. Is this new way to scam people ?
The second event happened today i asked him how much the price of a cigarette to know how much I'm spending he gave me a wrong price which was cheaper when I asked him abt receipt I found out that I paid £6 extra on the price he told me. Is this how you got trained to do marketing????
Anyway that was horrible and unprofessional from their part.....