Shell

This is a small petrol station with an expected small ship inside. There are air and water facilities next to the building and plenty of space for all sorts of vehicles.

Prices here aren't too bad and seem to almost always be better than the BP garage 1 minutes away. Staff are satisfactory and you can pay using the mobile app which is MUCH easier and a lot quicker when paying for fuel.

I strongly recommend using the app as it can be used across all Shell stations.

I would like to report a very disturbing incident that happen at your location.One of your employees disrespected me awfully. Stopped to aliment my car, and because of very serious family problems forgot to come off my phone, the pomp didn't get started, your employee told me to come off the phone which i did in the next 10 seconds. Once i get in to pay, i respectfully apologised, and all i get in return was "No you are not sorry, F**** OFF, get the F*** out of here" saying this repeatedly to me . All this got assisted by other customers which were behind me.
I know your employees get training regarding not using the phone and alimenting in the same time. But my question is do they get training on how to insult and use very bad language towards your customers?!
I hope you will take actions, if not,I WILL because by law that is verbal abuse, and it can be punished if not taken actions upon your employees .That can not happen especially that i came off the phone STRAIGHT AWAY and apologised. It is UNACCEPTABLE!!!!

Rude as anything... filled up 2x5L cans of diesel. Forgot them at pump number 8. Called an hour later and the guy who answered the phone does not speak english. I asked him if he can see the cans or knows anything about them and within seconds he said no and bye... and put the phone down on me...
Did not bother to help me at all, tried to call him back and would not answer the phone.

Zero for customer services...
Zero for politeness
Zero for human being

I always use pay by app so didn't go into the shop. Pumps were working, and they had vmax, so all good. The price wasn't that bad either.

Very route staff one day I visit this grage I fill up £20 and then I pay all one pound that staff souting and he say bank not accepting coin when we diposit. What is meaningful this

Large station, not much staff, but generally OK.

Extremely smelly place (fried food AND toilets). The bathrooms were all apart from the disabled bathroom out of a toilet paper. The closest gas station to the M25 from on the Brighton road (north), the price of diesel is about 7-10£ above the other nearby gas stations.

Open from 6am they said.at 6:15 the pumps are still off.