Lydney & District Hospital

Spotlessly clean hospital your reception staff are kind and very helpful calm and supportive. I was met by Paul who I can only discribe as an Angel in Blue . He could see I was anxious and after chatting with me as we filled out the forms my anxiety level dropped and I could breathe properly again . We did all the checks and I felt like royalty,he sent me for an xray and Tom, yes Tom I love your name badge didn't mind that I was slow due to the pain but chatted to me and then told me what he was doing which was amazing . The two nurses who came in to assist Paul with my "contraption" to keep my leg straight were wonderful and what I loved was the eye contact and the calm way everyone at this beautiful place of help treated me .. Thank you so much. And please stay safe love June

Very impressed with the Minor Injuries Unit! Telephone triage then seen later that day which was brilliant. So efficient and all the staff I met were lovely and friendly, particularly Claire!

My appointment for an X ray went smoothly and I was in and out very quickly HOWEVER The Receptionist was very Frosty and not at all welcoming. I was then called into X ray by a " Gentleman " . Anyone could see I have difficulty walking but he just marched away and sternly said " follow me" There were two people in the X ray room. The same cold unwelcoming Gentleman and a lovely young lady. ( 5 stars for her )
I felt extremely uncomfortable while I was there.

If I could give zero stars I would as the receptionist was very rude and shouldn't be working in health care. Also the nurse I saw was also rude and made me feel like she was looking down her nose at me. My nan went to Lydney hospital as she was having a small stroke and was also treated the same way by the receptionist. Manners cost nothing!

My husband took me to Lydney hospital as I had difficulty in breathing. A lovely young lady called Jess took me in straight away and another lady (didn't remember her name) anyway looked after me and called for ambulance to take me to Gloucester hospital. Ambulance men and Gloucester hospital staff were also very supportive and have to say excellent. Had to stay in Gloucester for 3 days but they sorted me out thank you to all involved.

Are they having a laugh. I’m not special, I don’t deserve priority over anyone else but this place is an abject example of inefficiency. I came into the minor injury unit with a cut to my finger that looked like it needed a stitch, a five minute job. I was triaged in a few minutes and told I’d probably only need a steri strip and I’ll be on my way. Great I thought. That was two hours ago. I could forgive the long delay only why couldn’t the triage nurse whack on a steri strip. Also, there are a total of 10 people in here, allowing for people accompanying only there are 7 casualties only. These people want massive pay rises don’t forget. This is what is wrong with this country. Useless public services. Sorry if I’ve upset a few snowflakes but Google can always sensor me and cancel my response so we can pretend the world is working correctly.

I visited the MIU this week after injuring my hand. I was triaged quickly, x-rayed and bandaged up with a tetanus booster all inside 90 minutes!

All the staff I dealt with were pleasant and professional. They made the best out of a bad situation and I'm grateful for Ben's help!

Most impressed. I was seen within five minutes for my minor injury by a lovely Nurse Practitioner called Rose. She was pleasant, efficient and thorough and I was able to leave within about half an hour with my problem resolved.