Leicester Royal Infirmary

My mum died today at LRI. Not once were we asked if we wanted to see her. We were told that the" BODY" would go to the morgue. This was my mum. We still don't have a clue what to do next! We were left in a room for what seemed like ages until I went out to ask what we should do. Someone came and gave us a booklet and told us to ring tomorrow. I understand that the staff wanted to watch the queen's funeral ( about 6 of them )but my mum died today! Doctor was lovely that told us about my mum staff didn't seem to care

incredibly slow. my partner waited nearly 6 hours to be seen, got moved to a different area and waited for another 2 hours. ended up leaving without being seen as it’s so slow. staff don’t care, shrug their shoulders when you ask them how long it’s going to take. they moan about being understaffed, yet staff just stand around talking instead of doing their jobs. they all need to pull their fingers out and actually get to work, maybe then you wouldn’t have people worrying and in pain for hours on end. you’re not understaffed, you’re just lazy.

I came with a child with a high fever. Nobody cared, the waiting time is indescribable. Two consultations, an interview with a doctor. The doctor asks if the child has asthma, I reacted negatively and then the doctor gave an asthma spray which made my child suffocate. Zero response from the staff when I asked the assistant for help and called a doctor, he said the doctor had gone home. The baby came home with a high temperature and a new, unimaginable cough, and possibly with a new disease that she did not have before. Staff untrained, I have the impression that the only drug they know is paracetamol.

Worst thinking i came to uk by seeing this kind of place I never ever throught developed countries hospitals will have this kind of waiting period. Instead of improving your currency better improve your hospital facilities .

So after calling NHS 111 the service was very good and I was advised various options of which I chose to go to A&E at leicester hospital.
So all in all the wait from the time I arrived at A&E to my actual departure was a17 hours in total.
When I arrived at 11 pm it was incredibly busy I was told it would be a very long wait, I was called 10 minutes later for an ECG and given the results and told to go back and wait , so hours went by until my name was called for blood tests, examinations X-rays etc, there was access to free drinks £machine coffee tea hot chocolate and also free sandwiches for folk waiting endless hours , the doctors nurses and the other staff cleaners worked tirelessly.
The care I received was second to none yes I did have to wait hours but I received all the procedures to check my symptoms
Well done NHS you deserve the pay rise and more .

I feel very disheartened by the staff in the hospital. I have always stuck up for them and felt sorry for them but having experienced this last week with mum in a critical stage the doctor has been arrogant and not even willing to do anything, so short staffed. They have lost test results and instructions as mum has been moved 4 times you would think going digital this wouldn’t happen but it’s worse than having the paper logs in my opinion. I can’t say how disappointed I am with the NHS and the level of care and affection has gone down the drain. It’s like a bunch of robots caring for my mum in there.

It was the night before Christmas Eve. My GP had called and said my blood test was extremely low for haemoglobin.

I was very breathless and feeling really dizzy.

I got a friend to drop me at A&E about 7.30. I got to reception and was registered within 5 minutes.

The waiting area was packed and had to search for a seat.

By 9pm I went into triage room where nurse let me lie on examination couch.

Then I was asked to sit back in waiting area.

By 10pm I was taken through to majors and given a trolley in a glass door cubicle.

I received 2 bags of blood overnight.

All the staff were professional and really friendly.

I was offered a sandwich, tea, coffee and biscuits. In the morning I was offered more drinks and breakfast cereal.

I was moved to a ward where I'd missed ordering lunch so again the staff fetched me a sandwich.

Can't fault the LRI and what they do under such pressures. Thanks so much.

Listening to other people some were definitely not emergencies.

Staff do their very best under extremely difficult circumstances, there are never enough beds or nurses for A&E patients, and seemingly not enough floor space for new beds as I was under observation in a plaster-cutting room, along with various other patients. At one point they completely lost my notes and didn't have any information relating to me, not even my name, which was a bit concerning, luckily I was awake and able to explain my condition to the nurses! Seems poorly managed and underfunded, although this isn't the frontline staff's fault.