Southport and Formby District General Hospital

I had the complete opposite experience with A and E at Southport, and I too work for the NHS albeit as a Volunteer. Saturday night ,I had suffered bleeding whilst passing Urine with clots, not nice. Booked in with Triage, and Lorna who was amazing after an hours wait, and seeing I was going downhill she reacted immediately got me into Amber Ward who were short staffed , but tried their best and a Catheter was put in the early hours by the lovely Rebecca. Transferred to ward 9B next day who were fantastic and gave me wonderful care.I will the catheter in for 10days, given antibiotics,a follow up kidney scan and endoscopy later. I have no complaints and discharged after 2 days.

I was very impressed by the care and help I received from staff who were overseeing car parking I needed help to find my car which was parked in a distant part of the car park. I also had my 92 year old mother with me who was exhausted.
A female member of staff and her colleague went out of their way to show me the way back my car whilst sourcing a wheel chair for my mum and staying with her whilst I was escorted back to my car
They were very caring and went above and beyond the remit of their roles
Thank you again

The paramedic was efficient, the other was was quite ,selfish ,I've had all vaccines, and trouble breathing with mask on ,I am none able to sleep without coughing ,and feeling alot better today, the Drs where nice and nurses, PR8 6JL

My elderly mother was admitted today with a fractured hip. The treatment and overall service has been first class. All the staff are lovely. It's great to meet staff with a "can do" attitude, right from the receptionists in A&E to all the helpers and nursing staff, well done Southport hospital

have literally never had a good experience of this place. if i have a heart attack my last words will be “don’t take me to southport hospital”. came in last week after being advised to by a medical professional regarding an injury i had which was believed to be infected. waited four hours to eventually be seen by a doctor (who wouldn’t even bother looking me in the eyes when he spoke) who took one look at my injury and said “you’ll be fine”. and when i had the nerve to not respond in under three seconds i was asked in a very condescending tone “so is that it?” at which point i felt very embarrassed and just said yes and left. a week later and i have had to be taken to a&e (at a different hospital) because - shocker - it was infected and thanks to this place went untreated for a week longer than it should’ve done. thanks guys!

Very long waiting time - it took more than 7 hours for very urgent matter. Arrival time 22.52 pm. Blood pressure and obs were taken 23.34 pm. Blood test done after more than 2 hours , I was waiting for result and nurse consultation till 6 am.. Need to mention - receptionist rudely corrected me when I asked why it takes so long, I've been waiting six hours, she told me 5 hours 48 minutes actually...

Even when consulting with nurse i was made to feel that my concerns were irrelevant and not a concern of theirs, A&E don't have the specialist requured for my problem so nurse had to call another hospital for advise, advise given back with a demeaning attitude. After slightly heated consultation I was the reffered to Ormskirk hospital.
I got amazing service in Ormskirk hospital.Doctor and staff done everything necessary and matter was finished.

If Southport hospital A&E know my problem and knew they didnt have the correct specialist why not refer me in the first instance and reduce waiting times for others?

Pulled up outside the doors no ambulance in sight with a patient, broken leg, was told by a very angry woman (staff member) to move my car, park, and carry the patient into the hospital. I moved 2 metres to the curb and grabbed a wheelchair. Shocking.

Worst "hospital" ever. Avoid at all costs. Terrible staff from top to bottom, a true shambles if there ever was one. Needs investigating and reforming. Shame on you all, you're not worthy of being called a hospital.