West Green Surgery

My consultation with Dr Noor was very comfortable and informative. She explained everything in a clear manner, encouraged me to ask questions and was willing to re-explain any areas of our conversation that i needed clarity on. Overall I was very happy with the appointment/follow ups.

I’m sorry to leave a 1 star review but I’ve had nothing but troubles with this GP surgery. Ridiculously difficult to get an appointment, the nurse I’ve seen was insanely condescending when I asked for different methods of contraception (telling me abstinence until marriage is the way to go - for someone almost 30 years old who doesn’t want children that’s clearly not an option) and for whatever reason I just never get informed about any upcoming appointments (which I’ve missed several times now and it takes forever to get a new one as we all know) or results of past appointments. Almost every time I had to chase them up several times to even get my results which they apparently had been sitting on for a while (“no idea why you weren’t informed that your results came in”).
Generally, “I’m not sure what happened” or “that’s someone else’s responsibility” seems to be the generic answer when checking pretty much anything with the reception there.
On the plus side, once you actually get to see a doctor, they are kind, helpful and seem to really care.

This was my first time visiting the surgery since they moved. I was treated by Dr Arshad. The service he gave me was Brilliant. Me and my family are blessed to be registered in this surgery.

Saira Ahmed the HCA is always there to help when it's emergency. She is so caring and generous with patience at all times. Thank you

10/10 one of the best GP Surgery in our area who always goes far and beyond to help and support patients with medical, personal and mental issues.

Thank you to everyone in West Green Surgery.

I am with this surgery for more than 22 years, and I never had any problems with anyone. The staff, including the nurses, doctors, receptionists and all the others, are very professional, kind and helpful. I have to mention family of Dr Akunjee, and also Dr Naveid Arshad because they are one of the best doctors in the world. They are always discrete, insightful and takes hospitable care of their patients. They are all held in the uttermost respect, and I fully entrust their knowledge. Fully recommended general practice 10 stars.
God bless you all🙏🏻

Very calm and professional receptionist. He find me a spot at the same day!!.My doctor very polite, professional and careful about my symptoms. She visited very careful and gave me a proper prescription medicine. The new site is very calm and pleasant to go. A good NHS Surgery GP service.

Today I been consulted by Doctor Yasmin.
I would like to recommend and many thanks for her service.
Very kind, polite, caring of her patients.
She understood my issues and refer me to the right department.

Miss Winter, Miss Kumas and Dr Arshad have all been extremely kind, helpful and professional when I've attended the surgery to see them. I've not had any difficulty booking appointments by phone and have been impressed by the speed with which I'm seen. Grateful for such a well-run surgery.

I have had this GP for two years and I can only say thank you very much for the fast and professional this GP treats his patients and also thank you for the good work that the whole team does too.

Many thanks again to Yasmin, who took care of me this morning and treated me with kindness, car, eprofessionality but above all I also saw humanity.

Thanks so much again to all for what you do.