Toolstation Tunbridge Wells

Received the best service in a long time from this store. After having a nightmare with Wickes just down the road. The service and patience from Sara was outstanding while she helped me find a lock that was the closest match. Thank you so much.

I recently purchased 2 bags of seeds from Toolstation, after a few months I realised that both bags were faulty as only patches of seeds had grown rather than full coverage. I went back into the Tunbridge Wells store and spoke to Ollie, he was amazing in helping me with the situation I was in, supported with giving me online email addresses and contact numbers for support with what I could do. He was great with following up with phone calls to see how else he could help, and also sent an email on my behalf to quicken the process!
I was so pleased with his help and support, fantastic customer service! Thank you!

Excellent always efficient easy to access good location

Easy to order, quick & easy, and I was in & out in just a few minutes. Staff were polite & friendly.

Ordered online, ready in 5m. Quick and easy!

Great customer service every time I go in! Always good to see some friendly faces! Ollie always seems to be on hand to help and always making sure I have the right stuff to please my clients.. great guy! great team!

Usually go to Tonbridge, but popped in here for a catalogue. Nice to see Oz in there who tells me he’s transferred store. Same good service, smile and humour. Will be returning.

Great service, well laid out.
Shelves dusty, could do with a deep clean.
Zara, the supervisor was very knowledgeable and a great help.