Screwfix Folkestone

Great store, only browsing for bits. Good selection, reasonable prices. Easy access for all.

Great location, great products at reasonable prices

This is not a review particularly about the Folkestone store, more about the poor online ordering and delivery service or there lack of. My partner ordered 3 items on Tuesday, your website states 24hr delivery. Unbeknown to us you use parcelforce - being part of Royal Mail they had a day on strike Wednesday, so we had a wasted day waiting in as there was nothing to state you use parcel force and that delays could occur due to the strikes as is clear on other company websites who use Royal Mail services. Waited in today in which time 48hrs have passed, and only one item arrived late this afternoon. Upon calling your customer service line my partner was greeted with a rude man saying it can take up to 48 hours, we are two items missing and will be 72 hours in to our wait as I have to wait in again tomorrow being Friday, and unless my maths is that shocking I do believe surpasses the 48hrs in your recorded phone message. 3 days we have wasted waiting in for 3 items to be delivered. Needless to say wouldn’t recommend the online delivery service ever.

Quick, efficient service. Helpfull staff, They have a good stock, or can get products not available elsewhere locally.

Good range of products at good prices

Excellent service, helpful patient staff, i only needed a light bulb i was having difficulty finding anywhere, the young man behind the counter gave me as much customer service as if i was spending ££££when i only spent £1.98. Well done

I've been coming to the Folkestone branch for a long time, great store! Mark the manager runs a good team, always friendly, knowledgeable and helpful. Would highly recommend !

Did not have the item I wanted, however staff found a suitable alternative quickly and in a friendly efficient manner.

Store clean and tidy .. overall good experience