Camberwell Superstores London

I will tell all family and friends to avoid your store. The problem with people like you is you will lick the floor for palm coloured people but for anyone darker you will be disrespectful. We are all humans remember that. You are not better than anyone. Remember you came from a woman, respect them. I can tell you do not respect yourself, it shows by your behaviour towards that black lady.

I was trying to drop off a parcel when one of the shopkeepers told me the machine was broken. I thought he meant that the printer was broken so I (kindly) said that I had printed the label already and didn't need to use their printer, then he suddenly became angry and said "You're English! You should understand what I'm saying!" I was so shocked. I'm not even English. I calmly told him that and that he shouldn't talk to me like this way, then I left. He was shouting "Who are you?!" as I was walking out...

I had a feeling his attitude had something to do with the fact that I'm a woman, and reading the other reviews apparently I'm not the only one...

Just awful customer service. Makes me dread needing to send an Evri parcel there. Staff member first told me no, and I should go and use the post office (depsite having brought in prepaid parcels). Then muttered something about the parcels being such a headache. Threw the receipt on the counter, and when I offered to leave the parcels somewhere, flippantly waved towards the back and said 'read the signs' (to a mound of unsecured parcels). If you don't want to offer the service, don't. Used to go in for DIY supplies occasionally but definitely wouldn't again.

Customer service is appalling here: I came to collect my parcel here the shop assistant rudely told me to collect it myself. Parcel’s are left in a unsecure location. Here anyone can take it. If your Parcel goes missing just know why. Don’t bother shopping here

Aggressive, rude shop keeper with absolutely no decorum. I will never be returning to this shop. the level of emotional stress I was caused is not something I wish upon anyone.

Worst customer service I have ever seen. Unnecessarily rude and openly making fun of people. I have been there two times and it was my last. If you don’t want to own a store, just don’t.

Rude person working at the till... Told me to throw my parcel in the bin (no smile - not joking)... He then handed me the receipt and says "leave it at the back". Have been here before and they were never friendly, but had never been intentionally rude - will be avoiding this store.

Picked up a delivery from here and all packages were just slung in the corner for people to rifle through. Had to find package myself and took about 15 minutes. Many of the packages were ripped open and damaged, it was laughably bad. No system and easy for anyone to just walk off with a package - do not order for Hermes collection here. The staff were also rude when I asked for help and ignored me multiple times.