I have waited until now to give Mr Steve Martin a chance to do what he said he would, but sadly he has let me down totally. Last Friday 30 Sept, I rang and asked if he could do a gas safety certificate etc by today. He said yes and asked for details, which I sent that day. On Saturday he confirmed that he was about that week. Then I heard nothing further. I texted on the Tuesday saying that I was now concerned that the certificate would run out and asking him for his help. Nothing. Nothing. And nothing. If only he had said he couldn't do it, that would have been fair enough, but to say he could and then to simply refuse to respond further is totally unacceptable. Very untrustworthy.
FinSE1 year ago
I’ve just had Steve attend my address as arranged for an annual boiler service, further to his installation of the same about three years ago. As always, he was on time, polite and professional. Charges are very reasonable and I’d have no problem recommending House Martin Heating to anyone.
Louise Smith1 year ago
We have used House Martin Heating services for over 10 years. They have regularly serviced our boiler. Good communication, polite and friendly, respect our home and experienced. We would definitely recommend.
Matt whiting1 year ago
My hot water cylinder was badly leaking. Contacted Steve at House Martin Heating. After trying to save me some money by trying to fix it (unfortunately this was not possible) , Steve got a replacement and replaced it. Very professional, tidy and reasonably priced. Couldn't fault the service and the fact it was done so quickly. Highly recommended. Thanks Steve.
Ami Soffe1 year ago
Our boiler stopped working and Steve came and repaired it urgently for us, even though it was his day off. He found the problem quickly and replaced it and repaired it. Five stars for us and will be using again.
Vernier Scale2 years ago
Highly Professional; I would not hesitate to recommend this company. Thanks Steve Martin for a great job. 10/10.
Niki Clear2 years ago
House Martin Heat serviced the boiler and conducted annual gas safety check in my tennanted property at short notice. He provided an excellent service, was very clean tidy and efficient. Good communication with myself and direct with my tennant for access.
Sarah Ray2 years ago
Needed my boiler serviced so called Steve, he did the job in hand and fixed a leek that had appeared. Nothing was too much trouble, on time, cleaned up after himself and was completely Covid safe. I will definitely be calling on him again.
