Prince Philip Hospital

I had my left kidney removed because of a "mass of something" ( probably cancer) and will find out in about 2 weeks. The staff, from surgeons to the domestic team were fantastic and I was well looked after. I really can't find the words to thank you all for looking after me during my stay and also surprised how quick I pulled through my operation!!! You guys are all super amazing!!! Dioch i ti pawb! X

An unexpected hospital stay with suspected mini stroke found me in very unfamiliar territory at AMAU. The ward was extremely busy with high levels of serious illnesses, but nevertheless I received excellent levels of serious attention from nursing staff up to consultants. I arrived on ward after speedy referral from surgery and within a short time doctor arrived to assess and decide on next thing to do. I was squeezed in for CT and xray and still managed to get lunch. The stroke nurse also attended. I had to stay in overnight and honestly did not sleep much, the constant noise and bleeping from medical equipment cannot be avoided but luckily my headset cancelled out some of it. Before breakfast i had an MRI and all staff from porters to radiography staff were excellent. Luckily it was not a stroke but an inner ear issue which had affected my balance badly. The stroke consultant attempted the Epley maneuver which sounds crazy, and i advised him to check out YouTube videos on it! He was unsuccessful and i continued to walk like a drunken sailor. But all was not lost, a second attempt by a doctor who had done it before was succesful and i was able to go home. I was very lucky to only have to spend one night, i hope that others there will be home soon. We are very lucky to have an NHS that can pull these things together , but i was acutely aware of negatives, such as lack of pillows, warm bedding( it was pretty chilly despite being May), the pressures on staff to get people home with suitable care packages. The stroke issue was a shock, but looks like I've got a slightly wonky smile, phew!!

Would’ve been 1 star, however, the medical staff on the day were good. Although I found reception staff quite rude and very unfriendly.

Waiting for important results, at the time I was told 1-2 weeks, I called back after 3 weeks and was told the results take 2-3 weeks. Now, 6 weeks later, rang again and was told results take 6-8 weeks.
They change the timings depending on how long you say you’ve been waiting. Reception staff are blunt to say the least and would benefit from training in dealing with the public. I’m left in limbo as the results determine what medication/further treatment I need.
Being new to the area this is the first time I’ve dealt with this hospital, stark difference from others I’ve used, very poor.

My 90 year old father recently received excellent service in Opthamology by Dr Onyekwelu.She was caring and patient. We appreciate everything you did for him. The staff in your hospital are always so very kind. Diolch yn fawr. Margaret Jenkins

Yesterday I had a lung biopsy with Dr Richards & his team,absolutely amazing,everyone was so friendly & I felt so comfortable,although I had a bit of funny turn after the biopsy everyone was so professional & the after care was above & beyond,sorry if I spoilt your birthday Dr Richards🎂

Stayed in the Peony Suite and wow, superb care, fantastic nutritious food, all staff professional, friendly and really kind. Thank you and let's hope the Tories fail in their decimation of our wonderful NHS

Rheumatoid clinic is outstanding the care from the nurses and Dr Evans is wonderful

It’s 9 pm New Year’s Eve my wife had just come back from here in tears she’s been made to wait for 3 hours in agony with cystitis for anti biotics .after 3 hours was told there was none there ?.quite frankly the attitude she had to endure was disgusting…. And can anyone tell me why receptionist’s act like they own the place !!!!