Village Hotel Blackpool

Really lovely stay, clean room with lovely shower. Indoor swimming pool was lovely, clean and warm (didn't brave the outdoor pool!) Bar/restaurant was great, nice food and brilliant service. Breakfast was really nice with friendly staff. Overheard a nice member of staff helping 3 children with the vending machine and he was kind and gave them all a free treat for being so polite. Would definitely visit another of these hotels if all of them are like this one, thanks Blackpool!

First time staying in a village hotel and have been very impressed. From the minute we arrived reception staff were very friendly and helpful. The room was clean and a fan was provided which was great as it was a very hot day. The food and drinks were excellent and all food came very quickly. The pub and grill staff were very friendly and helpful especially Kelsey and Casey who when the extra mile to help me out. Facilities are great and you feel valued as a customer big thanks to the two girls who improved my stay.

Disappointing. I use the village at Bury often who offer top class customer service and leisure facilities..and expected the same standard of service here. Front desk could offer more information at check in, such as directions to rooms and leisure facilities, the leaflet they hand you is helpful though. It could do to be clearer that your children can only swim at certain times in the pool, it isn't clear when you book the room online. Booked it as this hotel had a pool for use that I paid extra for, to be restricted to certain times..not much good if youre out all day like we were. Outdoor pool was closed for 24 hours which made the indoor pool ridiculously overcrowded. It would have been a benefit if they could have extended the children's swim time to later to compensate for the busyness. It wouldn't have cost the hotel anything to offer this as a gesture and I did ask at the desk at the time, to be refused. The locker band wouldn't work at all and the changing rooms smelt bad and felt very unclean. The whole hotel felt understaffed and the staff looked demotivated as a result. Rooms were very clean and spacious, nicely decorated but lack plug sockets and were extremely hot. Good room for an overnight stay but not much longer than that.
Supposedly a non smoking room but opened the window and on the balcony shelf were maybe 100 cigarette ends and empty beer bottles, really very disappointing considering how well the hotel at Bury is.

The location is perfect, close to amenities and a quick drive to other places. The hotel has lots to offer and the pool/sauna was of good quality. The staff were run off their feet and a lot of them were inexperienced. The rooms were acceptable but looking slightly run down and dated. Our room smelt funny which might have had something to do with being located above the flat roof of the kitchens. The pub food and entertainment was very good.

We came for a day trip as a couple to try the pool and had some food!

Visited a few times and have never been disappointed, pool areas are always clean, 1 sauna in the main pool area wasn't working, and the separate jacuzzi also was out of order!

Food was spot on as normal, overall happy but was a bit peeved we were not told there were a few items not working in the pool. When you're paying £17 each for a day pass we'd have expected a little more to be honest! We will visit again as we love the outdoor pool and every other time everything has been fine!

Room was clean, spacious and comfortable. Everything worked as expected. Good breakfast selection. We also are in the bar, food was good and decent portion sizes. Pool facilities were clean, didn't use the gym equipment so can't comment but looked comprehensive.

Good hotel well located near the zoo. Good meal deals. All the facilities you need if your a bit sporty but with excellent pools if you just want a relaxing swim. Starbucks on site and bar come restaurant with big TVs, only fault is can get a bit loud when games on! Good buffet breakfast, had an enjoyable stay. Would have been a 5 for the room but I find their decor a bit dark for my liking!!

My partner booked a two night break for us so that we could have a couple of days in Blackpool taking in the football match on Thursday night. We wasn't disappointed, we were met with a friendly welcome and were soon checked in. The room was clean and they had put the heating on so it was nice and warm. At breakfast time we were met with a lovely young lady who directed us to our table. The breakfast was excellent. I had cereal with fresh fruits and Greek yogurt. Then I went for my cooked full English. There was plenty of everything. Nice and hot and well cooked. We thoroughly enjoyed our stay.