Peckham Rooms Hotel

So I was presently surprised how nice inside the hotel was. The service was amazing. I wish the rooms were a little bit bigger but they did the job. The receptionist was so lovely and the cleaner. The lounge area is a nice size and clean. Everywhere was clean.

I'll start with the pros:
As a single young woman travelling alone it's extremely important that accomodation feels safe and I definitely felt safe here. The location is great for getting to a variety of different places. The decor is modern and friendly, a vast difference to the outside of the building. I love the basement guest lounge/kitchen area, I was unsure at first because going down to a basement with strangers seemed like a questionable idea but it really is a lovely bright open space that encouraged friendly interactions between guests. My room was small but not cramped, it was perfect for my needs. The price is more than competitive for the area and quality of the hotel. The TV was nice and was able to log in to Netflix. [Edit: When I did see staff they were absolutely lovely, couldn't fault them]

Now the cons:
Reception is manned at very bizarre hours, there are no staff for the entirety of the check-in period. My room was very hot and stuffy with no way to get a draught in, I could cope for one night but I'm not sure I could handle any longer. My bathroom was tiny, I am by no means tall (5'6") but my knees hit the wall when sitting on the toilet, I'm concerned for any taller guests' ability to comfortably use the small space. None of the USB plugs in my room worked which was frustrating because I forgot to bring a plug. There was no refreshment tray or cups in the room so guests could only get hot drinks from the basement which is not open 24/7. The bed was like a rock and felt like I could feel every spring. The pillows were also tiny and very uncomfortable, I ended up using a decorative cushion instead. Despite having a double bed (a small double) and saying the room can sleep two, I genuinely don't know how two people would manage staying in there. Even a ground floor room seems inaccessible, or at the very least highly inconvenient, for anybody with mobility issues. Very thin walls, I could hear every time my neighbours used the bathroom.

Overall:
A decent budget hotel so long as you're happy with basic and clean. Good location. Not very disability friendly.

The room was unusually hot but I could see any radiators to turn the heat off. The air vents where full of thick dust which made the air heavy, I woke up with really puffy eyes feeling irritated. The floor looked like it had not been hoovered before my stay. Just felt grimy and unclean, so all in all not a great stay to be honest. Not worth the money in my opinion.

Simply put, was ok. Pretty mixed bag. Served a purpose.

Pros
- easy check in and good process to check in and out.
- safe rooms.
- friendly staff
- clean rooms
- good shower

Cons
- mattress and beds are poor. Really stiff and uncomfortable.
- single glazing, very cold in our room (ground floor road facing).
- loud. mainly because our room was just off the main entrance and in a high traffic area.
- was charged £260 for 2no nights over a weekend. Which upon reflection isnt a great deal for the space.

Would perhaps come again if needed cheap accomodation in London, but the beds were seriously poor quality and would hope they improve them in future.

Rooms were lovely woman was very rude to my partner when checking put though poor customer service

The hotel was easy to find and reach, we found no staff when checking in or during our whole stay. The place looks spectacular for a cheap stay, well decorated and renovated infrastructure, and a beautiful breakfast lounge/lobby area. Everything was taken care of before we reached, and everything felt like self-service and reminded of an air B&B. Very clean and warm, we visited during Christmas and it was -5° in the mornings. So the warmth in the rooms helped a lot. Loved the stay, and would recommend it to everyone who doesn't mind cheap, small rooms to stay in. I would love to come back next winter.

For the price that I paid for it, the overall experience was quite bad.

The bathroom wasn't designed properly. It felt like nobody had even tried using it before. There were no clothes hangers in the bathroom and the sink would constantly flood once run for 10 seconds. I asked the receptionist to look into it but there was absolutely nothing done.

The walls of the room were quite thin and footsteps from the corridor were easily heard. This caused a lot of disturbance during night and early mornings.

The bed felt quite cheap and creaked constantly. The pillows were horrendous, to the point that it was more comfortable sleeping without any pillows.

Very bad experience, room heater was not working, slept in cold room throughout the night. Bad environment. Just a waist of money. The picture on the booking website is a deception.