DoubleTree by Hilton London Kingston Upon Thames

Hotel is very middle of the road. No water or fridge in room. Very basically equipped fitness room. Food and breakfast left a lot to be desired. Clean enough but a little ‘frayed on the edges’. Good location and staff were on the casual side of friendly. Good for business, would not recommend for holiday.

Went to a wedding here. Had a great time, staff were on the ball. never left plates on the table to long but never hovered to make you rush. They catered for anything we asked for, the food was really nice. The only thing was the air-conditioning everyone was saying how hot it was. Also I did get told the rooms are expensive & so too is the car park, which I think they should not charge guests who are staying in the hotel for parking. As with most hotels drinks are expensive.
But I loved my whole day & evening with my family.

We used the Doubletree Hilton for a large event in September 22 (and have also used their spaces for smaller events previously).
They have been fantastic throughout. The Team are really responsive and go out of their way to help, both in the run up, and on the day. A MASSIVE thank you to the team for helping to ensure everything has run so smoothly.

Nice clean hotel. Great for business travel. Has everything you need. Strange that there is no bottled water in the rooms. Food is good too. Friendly staff.

The location is very good. Nearby there are the shopping centers and thames River side with lots of bars and restaurants. The new Malden is also quite close and easily accessible to many restaurants such ask Korean and Asian foods. The room is quite spacious and hotel bar is also ok. But the menus in the breakfast is not as good as the hotel. There are some issues with the flexibility for making changes for the invoice based on the customer requirements. Make execuses due to the system not good. And there are quite some noises near by due to the train rail roads to make u wake up.

Location is outstanding, the room was acceptable and security was good but service was pretty bad. Several parties were held during our stay: the music was so loud we could not hear our TV and the bar and restaurant shut down all room service - some notice would have neen nice. Housekeep was also very slow (>12hours) to clear trash and dirty dishes from the halls.

We had a business meeting here and the hotel is absolutely lovely. The staff were extremely helpful and the food delicious. I would recommend it to anyone.
It is very convenient to walk to from the train station.

Quite a nice place near Thames. Classy but classic, some renovating, e g. Carpet renewal, would do good. Super friendly personnel meets a bit outdated menue and looks.