The Milestone Hotel and Residences

A fantastic stay, not only a hotel but an experience. For once we are not in a international, tasteless hotel but a realy british style hotel. I loved the decoration, i really enjoyed the quality of the employee very polite and always here to help with a slight "old british style" which i really enjoyed. A big thanks to the team.

The Milestone hotel was my home during Notting Hill Carnival 2022. I‘m glad I found this small jewel, which is as luxurious as it is cozy. My room was very beautiful, clean and tidy. The daily cleaning was very attentive and thorough. The interior is stylish and beautiful
The 24/7 room service with delicous dishes saved me sometimes when I got back hungry. Next time I hope to explore more of the culinary possibilities as they look promising, but during Carnival I was often just exhausted when returning or too late.
The Spa is basic. There is a Finnish sauna and a pool with a counter-current system. It‘s definitely not a wellness hotel, but completely ok to relax a bit. Thanks to the exceptional service, they managed to organise a wonderful sports massage on a Sunday at very short notice for a very limited time slot. This was more that you can expect and it really saved me so I was fit for the Monday parade.
The best thing at the end. The exceptionally friendly and attentive service, which I have never experienced in this way before combined with a big dash of British charm.
Thanks to everybody there and I really hope to return soon. I can absolutely recommend the Milestone.

There was a small mishap in my reservation, but the staff was so accommodating and kind, I was never worried about my stay there. Truly a 5-star hotel in my opinion. Staff was super friendly, helpful, and kind. The room was amazing…luxurious, beautiful, posh. Turndown service every evening with candies left on the bed. As a woman traveling alone, they made me feel safe, welcome, and looked after.

Champagne afternoon tea service was amazing!! Be prepared to eat a lot. Tea was fantastic…I miss it already.

Dinner at Chenestons was ok. The food was well prepared, but the choices on the menu weren’t anything I was excited about.

Cocktails in the lounge were the finest! Angelo is an amazing mixologist; incredibly creative and knowledgeable in his craft. Their smoked old fashioned is a must have. And ask Claire to make a hot toddy…you won’t be disappointed!

The breakfast was equally amazing as the tea service. I had the smoked salmon scrambled eggs on toast. So delicious!

The hotel is right across from Hyde Park which has numerous walking paths for a leisurely stroll after breakfast or afternoon tea. If it’s a rainy day, their doorman will set you up with one of their umbrellas.

The concierge staff was very helpful and kind. One man asked for reservations for somewhere that served beef Wellington for him and his wife. The concierge called around, found a restaurant, checked on available reservations, let the guest know, and booked it for him. They'll call taxis for you, set up tours, etc. Excellent customer service!

We had drinks at the Milestone hotel bar and the experience was top notch. The mixologists Angelo and Lilio made the experience extremely special. Their knowledge and passion for cocktails is superb. We'll be back!

My daughter and I had afternoon tea today. What a lovely experience. The staff were amazing. Will definatly be back soon. Thank you so much

We stayed at the milestone for two whole weeks. And to be Frank I was a bit skeptical staying for a long period of time in a hotel that’s new to us. However, this hotel exceeded every single expectations we had. It’s a nice British boutique hotel, with a fantastic location and an outstanding service and staff. Every single employee we encountered went above and beyond to make sure we are satisfied with our stay. Everyone was so friendly, professional and helpful. Their afternoon tea was to die for as well. We had few requests prior to our stay, and when we arrived the staff made sure everything is in order to our liking. This is a true 5 stars hotel. We can’t wait to go back!

Absolutely fabulous hotel with an exceptional afternoon tea and London’s hidden gem, the Stables Bar with a cocktail menu to rival anywhere in the capital. The Milestone is as quintessentially English as it comes and the service is always five star.

The afternoon tea here is one of the best experiences you can have in London. They have a variety of different themed rooms for you to dine in so you can have a new environment each time you visit. Their menu is flexible as long as you give enough notice for any dietary restrictions.