Attended this hotel for a conference. The staff were excellent: friendly, helpful and cheerful. The room was beautifully clean. The towels were lovely and soft, the shower had good pressure and the bed was very comfy and large enough for three of me! A curse of inner city hotels is that the view was not brilliant but you are not going to stay here for a view - you'll be out sightseeing!
Jamie Webb332 days ago
We loved the hotel, but my reason for the review is the concierge, Mash. He was absolutely amazing and went out of his way every day to help us with how to get places and what to do. And it actually seemed as thought he enjoyed helping us! He was a gem. Hotel- was amazing accept the bathtub which is what too high off the ground and seems more like a death trap. And don’t expect to eat at the hotel restaurant for dinner, it’s booked up every day. Luckily there’s many restaurants within walking distance.
Per Helge Lillefosse332 days ago
Nice location, close to victoria station. Walking distance to several attractions ( Buckingham Palace, Big Ben, London Eye, and more). Good and clean room. I was there with my two boys ( 12 years), nice family hotel. A bit busy at the breakfast. In the end good luggage service from Mash. All in all a great stay.
Neil Abraham332 days ago
The room was very quiet, clean and spacious. All of the staff were very happy to help and on our last day Ginni was happy to change our check out time to be 2pm which helped a lot as we had a late pick up for the airport. The location is great with lots of places to eat nearby and good access to transport. I can thoroughly recommend the Park Plaza Victoria.
R Swaton363 days ago
We stayed at the Park Plaza Victoria in London and absolutely loved it. The food area downstairs was excellent in accomodating us. Their food was great, very reasonably priced and great presentation. Our server was Mathe who was beyond excellent. Very friendly and accommodating to anything we asked. And most importantly did not forget to check on us and took took care of our group until we left. He is a must keep employee who is great with customers!
Alessandro Monti1 year ago
Check in and check out process was straight forward. The receptionists were professional, kind, always available for any requests and I did appreciate the fact that water and tea were free in the room and we could ask for a refill at anytime. The room was automated so you could manage the lights and the curtains automatically by clicking on a button. The hotel was very clean, the breakfast was tasty and international. The attention to the client is the focus in this hotel and it was really appreciated. The hotel has a cleaning program to save water. As we accepted to join the program, we were given 10£ each as a reward which we could spend at the hotel bar. I thought that at least the towels would have been replaced during our 3 nights stay for once but it didn’t happen, I think that was part of the program as well so I didn’t complain about it as it was just for a few days.
Will I come back to this hotel on my next trip to London? Yes, absolutely! It’s in Victoria, near the underground, the theatre and the little big ben. It’s located in a strategic position which allows to easily visit London. Thanks Park Plaza hotel team, it was an amazing experience! Till next time :)
Chris Cordima1 year ago
Best Bar Staff In London
The hotel was well appointed and location was superb. I found the staff extremely pleasant, happy, and everyone went above & beyond to ensure a great week.
A specific shout out to the Team Leader at the lobby bar, Adriana! She and her team were excellent craftsman of their trade. The service and hospitality was exceptional. Thanks Ilse, Martina, Daniel and the new kid Alex! See you when I return!
Christine Bryant2 years ago
What a beautiful hotel! Steps from the subway station and walking distance to Buckinham palace. Check-in was smooth and easy, with Indu taking care of us! She was so lovely, and also helped me when I needed an essential item that I forgot at home. The room was SO cozy - and we loved all of the digital amenities (controlling blinds, lights and temperature from your bed!). We didn’t do the buffet, but it looked amazing. We did have room service one night and it was delicious. Highly recommend this hotel!
Hotel- was amazing accept the bathtub which is what too high off the ground and seems more like a death trap. And don’t expect to eat at the hotel restaurant for dinner, it’s booked up every day. Luckily there’s many restaurants within walking distance.
In the end good luggage service from Mash.
All in all a great stay.
The location is great with lots of places to eat nearby and good access to transport.
I can thoroughly recommend the Park Plaza Victoria.
The hotel was very clean, the breakfast was tasty and international. The attention to the client is the focus in this hotel and it was really appreciated.
The hotel has a cleaning program to save water. As we accepted to join the program, we were given 10£ each as a reward which we could spend at the hotel bar. I thought that at least the towels would have been replaced during our 3 nights stay for once but it didn’t happen, I think that was part of the program as well so I didn’t complain about it as it was just for a few days.
Will I come back to this hotel on my next trip to London? Yes, absolutely! It’s in Victoria, near the underground, the theatre and the little big ben. It’s located in a strategic position which allows to easily visit London.
Thanks Park Plaza hotel team, it was an amazing experience! Till next time :)
The hotel was well appointed and location was superb. I found the staff extremely pleasant, happy, and everyone went above & beyond to ensure a great week.
A specific shout out to the Team Leader at the lobby bar, Adriana! She and her team were excellent craftsman of their trade. The service and hospitality was exceptional. Thanks Ilse, Martina, Daniel and the new kid Alex! See you when I return!
The room was SO cozy - and we loved all of the digital amenities (controlling blinds, lights and temperature from your bed!). We didn’t do the buffet, but it looked amazing. We did have room service one night and it was delicious. Highly recommend this hotel!