Best Western Chiswick Palace

Great location and not too expensive but the rooms are small, beds are uncomfortable and the rooms are not in good condition. In our room the toilet bowl was cracked, the bathroom cabinet doors were rotting, the shower leaked into the bedroom causing a damp patch on the carpet and the kettle didn't work in the wall holder, though a separate base was supplied.

There is also no proper bar, so reception suggested we went elsewhere for a drink.

Does have a (small) car park at £12 per day which is a bonus.

You get what you pay for, so if you are happy with mediocre quality for a reasonable price then go for it.

Surprisingly nice. The place is very clean, and maintained to a high standard. Rooms are comfortable, and although its on a high road you don't really hear anything. Well located for the amenities in and around Chiswick, and with some parking spaces - although limited so book before you arrive.

Can't recommend this hotel enough.
An absolute joy to stay at. Quiet, very comfortable rooms...and the air conditioning was awesome. Kind, helpful staff, brekkie was delicious too!
Will definitely be staying again!
Thank you to all of the staff :)

Good location and rooms however it was still warm and our air conditioner leaked, they promised to fix it over four nights and never did so we had to keep turning it off each night and getting a promise if someone fixing it the next day. They never did and we got little sleep. They said there were no other rooms to move us to, offered us no compensation or anything to make up for it. So beware.

Good hotel. Very good service -staff was friendly and helpful. Room was big enough for 3 people. Clean and comfortable. Great breakfast - many options

Stayed 27th July - 10th Aug

Great location.. public transport very convenient and within the vicinity of the hotel.. lot of food options around too..

More of a budget hotel since most guests are corporate customers.

Our room was just perfect for us.. Enough space for everything in our luggage..

Housekeeping was good.. with daily cleaning..

Ironing facility available on 2nd floor..

No room service available.. Laundry service not available but laundromat few blocks away..

Overall, a good hotel and nice neighborhood..

Welcoming and helpful staff, off road parking (nominal charge), very clean and bright room with en suite shower room, plenty of hot water, tea/coffee making facilities, comfortable beds, great choices of buffet style breakfast and a very good location for transport links and amenities. We have stayed previously and will no doubt return.

Location of this hotel was really good. Lots of nice restaurants and coffee shops close by. The staff were very helpful and the breakfast was good too.

The downside is it is on a main road so is pretty loud at night if you happen to be in a room facing the road.

Also it was 100% clean. Stains in the floors and black marks on the bathroom roof. Not the cleanest hotel I've stayed it