We were invited back after a not do good afternoon in July..........well I'm diabetic and the offers I got today wad cheese hot bits and wedges with cheese lots over hit delight. Also diabetic puddings, mums was lovely and fresh. Staff was excellent very attentive, couldn't do enough. Thank you so.much for putting the faith back in your food. The palm court is well worth a visit atmosphere. Piano playing on a proper piano. Lovely seating. Very relaxing. I will be returning as really lovely ace.
Kate Toner275 days ago
Lovely night spent at the Grosvenor Pulford. Staff in Nelson's bar were excellent as was the food. Good value. Atmosphere and cocktails in the Palm Court were super. Lovely singer and pianist in the evening. Only stayed for one night, but will definitely return.
Graham Ison306 days ago
This review is long overdue having stayed here for 2 nights in April 22.
This was a birthday treat from my partner and wow what a treat it was!
This is one of those luxury spoil someone you love places and it really doesn't disappoint in that department.
Its a large hotel with several dining options and a spa set amongst some amazing, contrasting themed garden spaces.
The parts that I saw were all polished and finished to a very high standard with no tired corners to see anywhere.
The reception staff were professional and efficient, the restaurant staff, polite, friendly and efficient, and, the spa staff polite, professional and methodical.
We stayed in room 71 and found it to be very comfortable, well equipped and relaxing.
Had a meal in each restaurant, Nelsons being more relaxed and the piano bar being more formal but all food was of a high standard, well presented and very tasty.
Took advantage of the pool and then a massage, my first one ever. Recovering from a minor leg op, Kayliegh took great care and gave just the right amount of pressure in all the right places. My knotted tense shoulders felt like jelly after, felt like I was floating for the rest of the day, amazing experience and one I'd like to repeat someday.
A Wonderful place, loved it all...a little expensive on the average budget but a luxury treat for those special occasions... don't miss the zen garden to the rear if you stay.
Leanne Jenkins306 days ago
The most beautiful comfortable hotel we have ever stayed in!! The staff are very friendly and welcoming and the wonderful gentleman who helped us with the Robin to save the upset it would have caused my Daughter was the icing on the cake beautiful location and the food was amazing!! Room was lovely comfortable and clean and the sensory garden was lovely!! We all did not want to leave and my youngest was upset about leaving!! Can't wait to come back!! Worth every penny to stay here!!!
Raymond Rimmer1 year ago
We stayed here to get engaged officially, this week. The room was fantastic, so comfortable and luxurious. A special mention must go to Rhiannon and Sara in the Palm Court restaurant, who made the occasion extra special for us. This is the best hotel we have ever stayed in. Thank you for making our stay so memorable.
Matthew Jones Photography1 year ago
I was only there for a few hours but was impressed enough to want to write a review.
When I arrive a was met by the concierge, he was super helpful, even moving tables and chairs so I could set up my equipment.
It looked like a nice place so I decided to get some food which was great. The staff were friendly, it was warm and the atmosphere was great.
I will make a point of stopping there next year.
Luke Mills2 years ago
Lovely atrium and rooms. Efficient check in and reception staff. Spa was excellent and good value for money although changing rooms a little dated. Staff were really helpful and working hard but seemed a little short staffed in Nelson's Bar. Food was delicious. Veggie strudel dish needed sauce.
Mike austin2 years ago
Stayed for one night as a birthday present. The hotel is in the nice village of Pulford with tranquil countrywide surroundings. The hotel itself is nice with clean and comfortable rooms. It is popular with people from a far. Swimming pool and spa are great facilities. Spa is warm. Restaurant has a Lord Nelson theme to it and the Sunday Roast can be highly recommended. Staff are really polite. Looking forward to going again.
Thank you so.much for putting the faith back in your food. The palm court is well worth a visit atmosphere. Piano playing on a proper piano. Lovely seating. Very relaxing. I will be returning as really lovely ace.
This was a birthday treat from my partner and wow what a treat it was!
This is one of those luxury spoil someone you love places and it really doesn't disappoint in that department.
Its a large hotel with several dining options and a spa set amongst some amazing, contrasting themed garden spaces.
The parts that I saw were all polished and finished to a very high standard with no tired corners to see anywhere.
The reception staff were professional and efficient, the restaurant staff, polite, friendly and efficient, and, the spa staff polite, professional and methodical.
We stayed in room 71 and found it to be very comfortable, well equipped and relaxing.
Had a meal in each restaurant, Nelsons being more relaxed and the piano bar being more formal but all food was of a high standard, well presented and very tasty.
Took advantage of the pool and then a massage, my first one ever. Recovering from a minor leg op, Kayliegh took great care and gave just the right amount of pressure in all the right places. My knotted tense shoulders felt like jelly after, felt like I was floating for the rest of the day, amazing experience and one I'd like to repeat someday.
A Wonderful place, loved it all...a little expensive on the average budget but a luxury treat for those special occasions... don't miss the zen garden to the rear if you stay.
The room was fantastic, so comfortable and luxurious.
A special mention must go to Rhiannon and Sara in the Palm Court restaurant, who made the occasion extra special for us. This is the best hotel we have ever stayed in. Thank you for making our stay so memorable.
When I arrive a was met by the concierge, he was super helpful, even moving tables and chairs so I could set up my equipment.
It looked like a nice place so I decided to get some food which was great. The staff were friendly, it was warm and the atmosphere was great.
I will make a point of stopping there next year.