Leonardo Royal London St Paul's

Birthday celebration for a member of the extended family. Lovely hotel, looked after by the concierge and booked in very quickly by the receptionists. Very close to St. Paul's and view from the Sabina bar at the top of the hotel was quite spectacular. Well worth the visit and experience. Breakfast next morning was more than adequate. Rooms were clean and well stocked with water, coffee facilities although ours only had decaf pods available.

Absolutely loved this hotel!! It’s a hidden gem but what a great location, great staff, really big room, amazing spa facilities and great breakfast. So worth it!!

The only things I’d like to highlight is that the rooms got v hot, the AC didn’t work (same in all 4 rooms we had), a lot of the pillows were a little too hard, didn’t like the shower head - the way it releases water. Not sure how you can avoid wetting your hair as a woman or indeed properly washing it under that.

But we did otherwise have a lovely time, it’s a very tasteful hotel!

We really enjoyed our stay here. Right near St Paul's Cathedral and walkable to many other major attractions. The hotel is also close to many underground stations to make all of London accessible.
Truly enjoyed the treats available all day near the reception desk! It was nice to be able to grab an apple or small snack before heading out for the day.
The pool/hot tub was a wonderful perk too. Just be sure to note that there is nowhere to sit or leave your things outside of the pool. Lockers are available to keep your things in, but it's definitely more of a gym pool than a vacation/lounging pool.

Lovely hotel with great staff and excellent amenities. The room was spacious and clean, also it was very quiet which is amazing for a hotel this size. The breakfast provided kept me going all day and the executive lounge well worth it. The spa is great and I enjoyed a lovely massage.
We're planning a return trip next year, thank you.

First off, we have stayed in Leonardo's before in London so have a good point of reference.

We opted for the apartments/suites that this Leonardo offers, which are approx a 2 minute walk from the main hotel.

Checking in was fine as you'd expect, but it is worth noting that you do need to carry some cash for the concierge if staying in the apartments/suites as they take you to the room. With one small suitcase we don't bother with concierge normally so didn't have a tip available (and I made me feel bad, sorry!).

The room (1206) itself was good in terms of decor and size, everything you'd expect plus a great view, but there are a few things to note that hopefully can be improved on.

*Worth mentioning that for our very short stay, none of these were worthy of reporting to reception or asking for a room change. They are just worth mentioning to provide a fair review*

- The wardrobe doors were jammed so this couldn't be used
- the lights in the bedroom hallway flickered when turned on
- the shower gel (etc) had not been replaced when we first checked in so we had none
- the beverage facilities were VERY limited (maybe also not replaced)?
- there was a sofa bed in the room however it had partly collapsed inside so you can't really use the sofa (we didn't need to).

The location is excellent and nice to hear St Paul's ringing from our room

The key metric I think is usually whether someone would return.

I think sadly, unless there was a HUGE discount/sale price available, we would not look to return to this hotel. There are a great many hotels for a similar price or less, which means a less than excellent first visit means we can't really justify returning.

5 stars are not enough for this hotel! Simply WOW! First of all, the service, the rooms, the architecture, the decor, the location- everything was perfect! Second, the amenities in the room were amazing and the vibes were on point! Finally, for a 5-star hotel, this place really proved itself! During our 2-day stay, the hot water was not working and the hotel compensated us so well! They went above and beyond to ensure all guests were comfortable and taken care of! Highly recommended! Can't wait to go back!

Absolutely fantastic stay. Service was impeccable. Room was spacious had every amenity including a kitchenette. And a bathtub! Breakfast was delicious with a vast choice of hot and cold foods to choose from. The hotel was astetically pleasing and very helpful staff. Would 100% recommend and come back for another stay.

Was really excited for a quick 1 night getaway with my mum, booked directly through the hotel website. Had to call 4 times to clarify information, as I didn’t get any form of confirmation. On arrival, saw an entrance with a wooden block holding the door, and through the windows it was obvious that it was undergoing construction. Obviously we’re shocked, so called them up again and they explained that the main entrance was around the corner. Not the best start. Then once we got to reception got a lovely greeting which was ruined when they asked me to pay even though I had pressed pay now on their website. The payment was done through my fathers card as it was his gift for us to get away. I did call ahead and check that the payment has gone through, and was told that yes everything was ready. Once we figured that out, they guided us to a room that was a 5 minute walk away via the street. When booking I saw that it said separate building but I didn’t think that they meant down the road. We had chosen the hotel specifically to use the spa facilities so requested a different room that would allow us to access the spa without having to go down the road in our robes. Had to pay extra, but at this point the mood was already ruined so didn’t care. On arrival to the room, room was big and nice but just the overall experience with service completely killed the mood. Would not come back.