The hotel was very nice, especially considering its location, although it seems to be geared more towards being a pub/restaurant than a hotel: whilst the staff were friendly and helpful, a phone call to reception took three attempts as everyone was working the bar.
There's no lift and most of the rooms are upstairs so it's not great if you have mobility issues or lots of luggage.
The room itself was comfortable, though slightly musty smelling and I had to request a towel as there were none in the shower room.
Dinner was great, and unusually there was no extra charge for room service. Breakfast was reasonably priced and satisfying.
I'd consider this hotel again if work brought me to the same area.
Graham Hood
Room was clean, and the bed was very comfy. Decent price as well. Was worried about noise that close to city airport bit didn't need to. The sound proofing was good and it was very quiet and plenty of parking.Only minor downside was the size of the bathroom in my room. Functional but very cramped ( toilet squashed between shower and wall). Didn't eat there as was out with friends but the food smelt good.
Dave Johnson
Attended the BETT show and the hotel was in easy walking distance, took us less than 5 minutes. Hotel itself was clean, room were spacious. Bathroom was small and only had a shower but again it was clean and functional. This hotel is an old listed building and had plenty if character. Food was ok not an extensive menu but even had a couple of gluten free options. Best though the price of a pint was only 4.40 I nearly fell over at how cheap it was
Max B
The staff is very friendly and the rooms are comfortable and clean. You can reach the DLR Station Prince Regent in less than 5 minutes. From there you are in the city center in less than 30 minutes.
The pub has a nice selection of beers. The food is alright but not great. The a la carte breakfast is not included in the room price, but it's reasonably cheap.
Overall a good experience. We would definitely stay here again.
Del Del
Our first room the bed was under the window and could feel a strong draft over our head we called to inform the staff and the sorted it out very swiftly and changed our room, we were happy about that. Bathroom had a little damp and shower leaked a little when used but nothing major. Overall a decent hotel clean room good bedding, towels and helpful staff.
Mo Bobat
Great location, literally a 2 minute walk from the Excel centre, about 5 mins away from City Airport and on the Royal Docks. Has plenty of free parking which is a huge benefit and bonus and probably worth a single night rate alone given it's location in London! Staff are friendly, check-in was a breeze. Hotel is a true 3 star so don't expect the world. Having said this, room are clean, spacious given the style and age of the hotel and beds are comfy. I thought noise from the airport would be an issue but nothing disturbed me during the night. My room (no. 11) had an AC unit (a must in summer) and a heater, hairdryer, and a safe. Hotel has a large beer garden and lots of indoor eating space. It does classic pub food such as burger and chips, pie and chips, salads etc. And all at reasonable prices. I only tried the apple pie. It's huge and tasty. But far too much for one person. Overall a thumbs up for this hotel!
Anna Ron Gendel225 days ago
The room itself and the location near to the excel exhibition center were great. Didn't like the attitude at the reception ,and the workers were rude.
David Gorman1 year ago
Nice hotel which was great value when I booked. Staff very nice, room a decent size for the price, although shower a bit small and walls could've done with a fresh coat of paint in places. Quite easy to find and really interesting old building with character. The stairs are a bit steep and twisty (interesting old building) and there's no lift, so bear this in mind if you would struggle with lots of steps.
Very handy for DLR station and bus station at prince regent (couple of mins walk) and also within walking distance of London City Airport and the Excel. Some nice areas to go for a walk or run nearby around the docks too. quiet other than the planes taking off (which finish quite early in the evenings anyway), DLR line runs right past but isn't too noisy.
There's no lift and most of the rooms are upstairs so it's not great if you have mobility issues or lots of luggage.
The room itself was comfortable, though slightly musty smelling and I had to request a towel as there were none in the shower room.
Dinner was great, and unusually there was no extra charge for room service. Breakfast was reasonably priced and satisfying.
I'd consider this hotel again if work brought me to the same area.
The pub has a nice selection of beers. The food is alright but not great. The a la carte breakfast is not included in the room price, but it's reasonably cheap.
Overall a good experience. We would definitely stay here again.
Staff are friendly, check-in was a breeze.
Hotel is a true 3 star so don't expect the world. Having said this, room are clean, spacious given the style and age of the hotel and beds are comfy.
I thought noise from the airport would be an issue but nothing disturbed me during the night.
My room (no. 11) had an AC unit (a must in summer) and a heater, hairdryer, and a safe.
Hotel has a large beer garden and lots of indoor eating space. It does classic pub food such as burger and chips, pie and chips, salads etc. And all at reasonable prices. I only tried the apple pie. It's huge and tasty. But far too much for one person.
Overall a thumbs up for this hotel!
Very handy for DLR station and bus station at prince regent (couple of mins walk) and also within walking distance of London City Airport and the Excel. Some nice areas to go for a walk or run nearby around the docks too. quiet other than the planes taking off (which finish quite early in the evenings anyway), DLR line runs right past but isn't too noisy.