The Runnymede on Thames Hotel and Spa

Great hotel with lovely staff. Nothing is too much trouble. They helped me book a taxi, explained how to reduce the powerful air-con in my room and even gave me duck food when I went on a walk! I had an excellent facial in the spa and really enjoyed the food in the restaurant. Thank you - I will be back again soon!

Went to the hotel for a belated 40th gift for a spa day experience. Staff friendly & can’t fault that but it’s definitely not a spa. It’s a nice hotel with leisure facilities. Paying for a spa experience from 10am - 2pm which involves lying by a pool listening to a very loud 45 minutes aqua aerobics class is not at all relaxing. Builders walking in and out to repair the men’s changing rooms is also not what I would describe as a relaxing, chill out day.
The therapist was lovely & gave a really good treatment but I left immediately after as I didn’t feel there was any point going back in to use the facilities.
The regular members are obviously all looked after really well and greeted nicely by all the staff so perhaps a great place to get gym membership.
Not trying to bash a lovely hotel but I would not recommend this as a spa day location but more a nice place for lunch and a treatment.

Amazing hotel. Extremely comfortable bed and pillows. Had a river view which was very calming and beautiful. Evening buffet had lots of choice and staff were very attentive and polite. Celebrating my Birthday and was surprised by a dessert and Birthday candle, lovely touch. Good quality breakfast. Will definitely stay again

I thoroughly enjoyed my time at Runnymede. It was super clean, the facilities were excellent and the staff were really lovely. They even left a sweet little treat for me in my room along with a birthday card! Very thoughtful.

Nonetheless in the future I'd steer clear of ordering any room service as the quality of the food was absolutely unbelievably abysmal. It was so bad that we called to complain and asked for them to make it again but it was still horrible and inedible!

5 stars for the room, spa, staff and breakfast. 0 stars for room service!

Lovely hotel, gorgeous location on the river. Staff are super courteous and go the extra mile to make your stay enjoyable. The gym is very well equipped and maintained, and there are lots of conference rooms.

We had a family meal at the buffet restaurant today. We were seated but not informed about the buffet and what was available etc. The starters looked as though they had been sitting there all afternoon to the extent the salad leaves were warm!Very minimal selection. The carvery area, the beef was full of fat, the chicken looked dry and the pork stringy. We asked what fish it was to be informed the server was not sure as he didn’t sort the fish today!No label was present! Minimal selection of warm vegetables. The desserts were about the only thing that enthused us. The waiters were not attentive other than to ask was it all ok? And when asked for the bill stood over us with the card machine! All in all a terrible experience and we won’t be returning. Extremely overpriced and charged service yet it’s a buffet!

Had a birthday spa day and an overnight stay. The spa was so relaxing ,very clean. The breakfast was amazing. Lovely staff. I really did enjoy myself. Keep up the good work. Thanks

I booked a last minute festive afternoon tea at the Runnymede and am so glad I did! We've never been to the Runnymede before, despite living fairly locally and were very impressed with everything, from the parking, décor, cleanliness & facilities. The service was second to none, we felt exceptionally well looked after and the food was superb; genuinely the best afternoon tea I think I've ever had! I can highly recommend a visit here and we will certainly be returning.