Holiday Inn Stoke on Trent M6, JCT.15, an IHG Hotel

We enjoyed a 2 night break here whilst visiting family nearby. The swimming pool was a nice treat after a long and hot journey. Our room was spotless, the bed was a little small but fine for the 2 nights. We ate in the restaurant on the first evening it was very nice food and great service.
The breakfast was amazing with lots of choice again staff were attentive.
We would like to give a shout out for Joli on reception she went above and beyond to ensure we had what we needed. My. hubby forgot his razor and she went out of her way to get one for him. Very customer focused with relator skills a credit to the company. This hotel also caters well for children, this would be a useful stay if your visiting Alton Towers which is not to far away.

We've just held our wedding reception there and can honestly as 3 years of waiting it was well worth it. Food was amazing, room clean and comfortable. But most of all our wedding coordinator Martha was fantastic, she went above and beyond her role and mainly on her own even to the point of sourcing out a DJ and other bits, she's a massive asset to the hotel would recommend any day. Thank you for making our day so special Fay & Jay

Very nice and courteous staff, especially Carly, who was professional and we really enjoyed our dinner at the restaurant. The dishes were amazing, especially the Thai vegetable curry!
With regards to the room, it was okay for a family of four. Bathroom was clean. Decent WiFi speed.
Breakfast was really good too.

We stayed in this hotel for 4nights. And I must say the staff are very pleasant and friendly in particular prasad at front desk he was very helpful. The breakfast was nice pretty much the same every morning. Our room was too small for 3 adults and 1 child. The shower was pathetic and hotel and rooms need a touch of paint. The jacuzzi was not functional when we got there. It was a nuisance to keep re activating our room key everyday but apart from all that it was overall a good hotel.

Do not recommend at all. The rooms were disgusting. Our first room absolutely stank of cigarette smoke despite it being a non smoking hotel. The lovely gentleman at reception did swap our room without hesitation and upgraded us however the second room wasn't much better and again smelled like stale smoke. We ordered room service which was pretty basic however they forgot our drinks and another item that we were assured would be brought up (im still waiting). The TV didn't work and then to top it all off the fire alarm went off at 7:15 in the morning while I was in the shower. I will say the breakfast was decent and when we complained at check out the manager was very apologetic about our experience. We had only booked here out of convenience due to its location and had I not been facing a 4 hour drive home after an already long day I wouldn't have stayed. I'll never stay in a Holiday Inn again. I feel sorry for the staff as they were all so helpful and I can guarantee we probably aren't the only complaint they dealt with.

We enjoyed our stay, it was busy due to half term break but we were still able to get a table for dinner and breakfast. The pool is a bonus but be warned, you need to book a slot in advance. Breakfast was good, busy, but there were plenty of staff to replenish supplies. We enjoyed our overnight stay and would return.

A well situated hotel. Very pleasant & helpful staff. Very comfortable room well equipped. Tasty meals. Just what was needed after a long motorway journey.
The breakfast was a lovely experience, excellent and many choices, just what was needed for a full on day. Thank you.

The room was clean and comfortable. The drain in the sink was blocked and only drained away slowly. There were not enough staff. At dinner it was ok but breakfast only one member of staff and lots of the food had run out likewise the cutlery. It is useful to stay at this hotel because of it’s proximity to the M6. I would stay again because of the location.