DoubleTree by Hilton Nottingham - Gateway

Fantastic stay here for 2 nights at the end of July. We needed 2 rooms together with teenage daughters so this set up is excellent for us. Beautiful hotel, comfortable bed, luxurious bathrooms and fittings to the rooms.
Breakfast was fantastic, there was a wedding the night we arrived we were not disturbed by any noise but the breakfast guests next morning meant it was busy but there were enough staff to serve everyone and parties were sitting together. The breakfast was fantastic, great self service cooked breakfast, toast, continental and also a fab pancake maker that our girls loved! The breakfast manager Anji was great, her team were busy and efficient ensuring that the supplies were fresh and topped up. They even make an omelette fresh for you with ingredients if your choosing, that was excellent.

Overall a fab stay! Would definitely return and consider other double tree hotels if this is the standard.

Excellent hotel. Good location, great staff, clean & tidy room.

Upon entering you feel like you're entering a 5-star hotel which was a very nice surprise.

The room was spotless and spacious. I really appreciate the shower having the option of a ceiling mounted shower head or a hand-held one.

Parking was plentiful although it's a little difficult to see some of the lines as they're quite faded but it's not a problem really.

I'll definitely be staying here again & I recommend everyone to use this hotel.

I tell the kids that you have to try the good stuff to know what the mundane and average is. This hotel is the good stuff. Cookie on check in and good rooms with excellent bed. Breakfast was really good also. Well secluded from the main road and parking was free.

It's really a lovely friendly place. We really like it here . Our breakfast was lovely and Angie greeted us so kindly. We then popped to our room and a lovely lady tidied our room we feel so well cared for. All the staff are so welcoming. We are definitely coming back here and hope the staff realise how they contribute to our stay..they are a lovely team...

A very comfortable, well appointed room. Check in was easy - we were messaged via text when we had been in our room a few minutes to check if everything was OK which we appreciated as being timely but unobtrusive. Parking was free. The breakfast was well cooked and tasty. I would note that the entrance to the hotel comes very quickly after the roundabout so you need to watch out for it.

The rooms here are nice and spacious, at reception they give you a cookie which is normally warm. Everyone seems fairly friendly and there is a bar and restaurant as part of the hotel. There's a cool glass elevator too... I find the beds just a tiny bit hard but that's just my preference.

Firstly the receptionist at night called Peter, very very rude. My wife called for room service for water bottles and he replied why can’t you come downstairs, she stated in 39 weeks pregnant and his reply was is it hard for you to walk down when your pregnant. He tried charging us £8 for a water bottle 😭 so rude have never experienced this type of service in my life. Secondly The room was not hygienic at all. Sofa had stains all over it so we asked for a bed sheet to cover, bathroom was horrible with bits of noodle in there. Dust all over the corners and food on window. Absolutely disgrace for Hilton. I have had better service staying at travel lodge and premier inn. Do not recommend Hilton to anyone. Save your money and go to Delta Hotel by Marriott. They give you unlimited water free of charge room service anytime with no charge. We even got charged for the milk and sugar for the tea😭😭

Popped in here for a coffee on a thoroughly wet and miserable day and was greeted so warmly. We were regular visitors for meals when the hotel was it's predecessor and haven't been at all since it became part of the Hilton family. Only stayed in the bar area where there was tons of seating, ideal for people staying there, or meeting there or like us just dropping in! Instead of the coffee we planned on we ended up ordering main meals and was surprised these were served pretty much all day. The meals arrived quickly and were very nice. The lady at the bar was really lovely. Very welcoming, helpful and friendly all the while presenting a very professional approach. Thank you!