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Dunston Hall Hotel, Spa & Golf Resort

Ipswich Rd, Norwich NR14 8PQ, United Kingdom

Dunston Hall Hotel, Spa & Golf Resort
Hotel
4
1 reviews
8 comments
Orientation directions
H7CM+C5 Stoke Holy Cross, Norwich, UK
+44 1508 470444
dunstonhallhotel.co.uk
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Hayley Peacock
Hayley Peacock233 days ago
Went here for a spa day. Arrived at 9am, very friendly staff especially the lady at the Lilac room who greeted me with a coffee and made me feel at ease. She offered coffee throughout the day if I wanted one. Everything was explained well. The poolside was very relaxing with lovely lighting to put you in the mood to chill. Jacuzzi, steam room and sauna were also lovely. I had a £15 voucher for lunch but the veggie options were out of stock but they offered me a more expensive option instead for the same price which was very kind and yummy. My treatment was great and the lady giving it very friendly. All in all I had such a lovely day, felt very relaxed and had that relaxed, happy, buzzy feeling all evening and the next day which I've never had that long from a spa before! The only downside would be that the changing area needs a little bit of a spruce up and could've been cleaner. Could do with a scrub and some of the fixtures need tending to and a lick of paint needed. Would 100% go again though as the pool area and treatments overshadowed everything else. Also, I went on a Wednesday which helped because it was so quiet which was exactly what I needed for a rest from my baby as a new mum. Thanks for such a lovely day!
Keith miller
Keith miller264 days ago
Myself, my wife and daughter stayed for three nights, after a room mix up was quickly sorted out by the reception staff our stay was most enjoyable. The room was clean and comfortable with a good selection of teas and coffees, a mini fridge, safe and a good sized TV, the bed was comfortable and we all slept well with no disturbances. The breakfast was a buffet with a good selection of hot and cold food. The evening meal was excellent on all of the nights and I can highly recommend the mussels from the starters (this can also be eaten as a main on request), the fillet steak is the star of the show, best steak I've had in a long time. Altogether a really nice experience and we all agree that we would not hesitate to revisit.
Nathan Pearce
Nathan Pearce295 days ago
Good facilities. I had a wonderful stay, as it was good value for money. The in room aesthetic is very nice, nice and classical, I stayed 2 times.
Once with my partner where we had the most expensive room and we had a lovely dinner with a £23 coupon.
And I went again with my A-Level prom where I got a cheaper twin room, which had lots of space and similar facilities.
Overall I would recommend staying here, but there is no need to spend more on the more expensive rooms unless you are looking for a slightly different view. This is my favourite hotel so far, it is very large and you will be using stairs a lot, but it does have a lift for people with disabilities.
Robert Stephenson
Robert Stephenson295 days ago
We have visited Dunston Hall on at least four occasions over the years. Stunning building set in beautiful ground belies the obvious neglect of the rooms. We paid £125 for a room. The hose on the shower had a large split and soaked the floor within minutes of use. Mould in the shower itself. Door frames and doors in need of repainting. And generally dated decor. On saving grace was a very comfortable bed. Service in the bar was quick and friendly, but Pravha lager didn't taste right and only one rose option. Breakfast was okay, but staff seemed more concerned with clearing tables than refreshing the buffet options. Despite mentioning issues on checkout we had to push very hard for any kind of refund. I'm afraid standards have really slipped and we have almost certainly made our final visit.
Julia Selby
Julia Selby295 days ago
The hotel and rooms were really nice, very grand and had pretty much everything you needed. The staff were friendly. It’s very much a golf hotel, you can’t walk round the grounds which it leads you to believe.
The pool was lovely addition to have.
The restaurant and food were what really brought the experience down. Again staff pleasant so not sure what was going on, they were missing stuff off the menu, including drinks. I didn’t even get my drink till half way through which I needed to wash down the dry burger. Burgers were over cooked with no love put into them. I was missing an ingredient in my burger.
Breakfast in the morning was chaos. No bowls, plates, mugs, glasses, signs on food. Soya milk was warm. They said you should come down early to beat the chaos but a good hotel should be able to handle it. It wasn’t that busy. Spoke to some friends who stayed in past and they had same experience.
Carol Seaman
Carol Seaman325 days ago
Lovely country hotel set in attractive grounds. Played golf 2 days. The course paths are quite stony but the greens in good condition. The golf shop staff helpful. Long holes, with water and challenging. Food was variable but very tasty. Enjoyed the orangery to take coffee after dinner. Used pool, sauna and jacuzzi plus had a treatment Enjoyed our golf break at this attractive country hotel.
J F
J F325 days ago
An undeniably impressive facade. The interior has some lovely features too. The rooms are a little tired in places and none of the extractor fans in the bathrooms seemed to work for our group (part of a golf trip with 10 others). The food was lovely, due to size of our group we preordered and as far as I'm aware everyone got what they wanted! Slight juxtaposition between noisy laddish golf groups (yes we were one) and families clearly trying to enjoy a quiet evening (and yes, i did feel a little sorry for them at times!). Good staff and decent breakfast. Golf course is not long but an attractive and well kept parkland course. Bunker bar makes for a good post round spot.
Harrison Smith
Harrison Smith1 year ago
Classic architecture and lovely grounds made for a striking entrance to the hotel. Rooms are a bit dated but very clean and comfortable. The staff are friendly and accommodating. Nice to have a restaurant and lite fare pub on site. Overall a relaxing and lovely visit.
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