Lamphey Hall Hotel

I called in tired and hungry, unfortunately it was very quiet, not sure it was opening hours?! However, I alerted a staff member, and he made coffee&added 3 biscuits, I bought crisps. Saved my day. Lovely, friendly place to be. Sylvia

Very comfortable accommodation, Manager and staff 5 star, made us so welcome, were friendly, customer service excellent. Highly recommended

A little investment in customer service might help improve the Lamphey Hall. I was not overly impressed with intermittently functioning old school door locks that required assistance on multiple occasions, definitely a safety concern (on checkout I was assured that the locks were in the process of being replaced that week) but I felt that merely by asking for assistance I was being difficult and I did not feel welcome at this establishment, so much so that I changed my dinner plans and went elsewhere for the evening. The area the hotel is in has many amazing places to visit, so perhaps it was merely my misfortunate to get a poor read on this visit and others will find a perfectly charming establishment. Try for yourself and see what you think.

Worst Carvery in the world!!
Went here for a Carvery on the 16th Oct 2022.
I have always loved a Carvery and was looking forward to having one.
Unfortunately this was a massive disappointment and the worst carvery I have ever experienced.
The staff were curt and grumpy - very unwelcoming.
The meat was dry, poor cuts and very meagre portions.
Roasties were the least crispy roast potatoes I've every had.
Veg over cooked and to top it off the gravy was added in such a way that everything was swimming in it (& it was poor gravy).
All in it was absolutely awful.
The staff must realise how terrible it is as not a single one asked us how our meal was.
Do yourself a favour and avoid at all costs

Good size twin room with a shower as requested, Good breakfast with plenty of choice, Evening Menu maybe a bit pricey but food was good, Free parking on site, the hotel was in the countryside but less the a mile from the main road and easy to get to. All in all a Good 5 day break.

Arrived 2235 and the doors were closed and lights turned off. No call from reception to advise where keys would be. Had to get let in by a guest and found a key behind the front desk. Topped it off with leaving a tub of expensive face cream on the bathroom mirror shelf and when I rang back to ask if it was handed in our found it in the room, the answer was no, its not there. Very frustrating. Stayed a few times now over the last year or so but wont stay again. Shame, could be a nice place this.

I wanted to get away for a couple of days and relax..
My room was nice and the service was really friendly and welcoming, breakfast was tasty and I was looked after for everything I needed!
I also had a meal in the restaurant which was very nice too! If your looking for a quiet break on your own, or a quiet romantic place as a couple, where they make you feel at home, this is a good place!
The surrounding area was nice too, but it was very wet weather so I never got chance to explore!
I enjoyed my stay.

Nice place, decor very appealing. Starters very nice and very good apple pie for dessert. Carvery was disappointing. Lamb was pulled and put in gravy, would have been nicer to have carved slices for a carvery meal. Vegetables nothing special. Too much gravy put on meal, would prefer to add my own, so I can have the amount I would like on my meat not over the whole meal.