Holiday Inn Express Newport, an IHG Hotel

Rooms are OK, air-conditioning helped. I found the bed comfortable enough. Service in the restaurant wasn't great, quality and selection of food was limited, the pizza being the best opinion but not great for a week long stay. Again breakfast choices are limited. The location suited my needs. Might be OK for a one night stay but not really anything longer, also you are better eating in the Dragonfly next door, better food, service and atmosphere.

As usual, beds are very comfortable and the rooms quiet (we always choose one facing the hotel car park).
The showers are not great: rather underpowered and the shower room rather small, but adequate.

Hygiene standards are still good, though probably not as good as during the peak of Covid restrictions over the past 2 years.

Breakfast is OK but would greatly benefit from "Continental" type choices (cheese, meats, eggs) as there's not many options if you don't eat "British" breakfast options such as sausage, bacon or beans.

I being there for one night with my family while visiting Cardiff. It is well located and not far from M4. Economically it can be a good choice if you visiting Cardiff and it’s surrounding. The receptions are professional and friendly. They have variety rooms which are clean and comfortable. Breakfast fast are free and good standard. It’s also has car park and EV charging station. Overall I have really enjoyed my stay at the place and highly recommended.

I enjoyed my night at this Holiday inn. I stayed for just one night and it was comfortable. Sleep was great and morning breakfast was alright. There were enough options to enjoy a decent breakfast. Place was a bit small, so it is very easy to be overcrowded. Good thing the breakfast time was long enough to pick a nice time to eat.

We have stayed here before and it was as good as it was previously. Staff were great, rooms were of a good size, well-equipped, and the hotel had the amenities expected and wanted.
The breakfast had a range of foodstuffs, and it was constantly being checked and refilled when necessary.
We won't hesitate to book here again.

Brilliant room very clean exactly what you want if you’re looking for a low budget stay. The location was only a ten minute walk from the city centre, lots to see and do!

The room was perfect size, clean, fan to keep the room cool, Netflix, lots of storage space, and comfortable bed with white clean sheets.

When we arrived last night we were greeted by a wonderful receptionist, she was so friendly and super helpful with any questions we had as we haven't stayed in Newport before.

Me and my partner would definitely come back if we stay again, as we loved our experience.

Having been here many times it yet again lived up to our expectations. Felt like coming home as the team leader on the front desk remembered us and was his usual happy self. Forgive me I forgot his name. At an exceptionally busy time you felt they put time off for you. We ask for the car park side of the hotel as we find it quieter. He has put that on our file so we don’t have to keep minding them. The lady at breakfast also remembered us, well our Scottish accent. She also put time onto chat on a really busy breakfast shift. It’s the little things like this we like. Rooms and passage ways were spotless as usual. Beds are so comfortable and everything we need in the room. Well done holiday express Newport.

Been here a few times over the years and couldn’t be happier. The main shout out for me has to be the staff, it’s always busy however the staff always give you time and help wherever they can. For the price, great breakfast selection & close transport links to Newport & Cardiff you just can’t go wrong in my opinion. Thank you to all the staff for making my stays enjoyable and memorable, can’t wait to see you again!