Mercure Newport

Welcoming friendly staff, the manager was also so helpful. I arrived prettt late from work journey and the were amazing tried to check me in quick and made me a lovely cup of tea. The bed is very confortavel. Cleaning is spot on, no complaints what so ever. The whole hotels looks very luxurious and clean smells so mice. Amazing toiletries provided in the rooms really nice breakfast and friendly staff again. All 5 🌟 recommended 💯

I really loved this hotel !! Very brand new ,they just opened in Apr.,I believe .I booked one twin room .The room had many charging outlets, so that I could charge my phone & boil hot water for my tea at the same time & both night tables had one ,so 2 people can charge their phones / laptops while resting in beds !! The electric tea kettle was a stainless one ! And with measurement indications inside ,so that was very helpful !The room was posh / modern !! Grey / light green decorations. The beds were very comfy !! The view from my room was AMAZING( panoramic ,I could see the Newport city footbridge & bus station ,etc.)!!! Also ,you can get the panoramic views from the restaurant & roof top ,too !! The shower was very easy to use / powerful ! Super clean / modern. In the hallway, there were motion sensor lights ,they lit as I walked in ! So ,very eco ! They had a very good restaurant which had very nice selections of vegan foods & the Chartist burger ( vegan ) was delicious !! I am a new fan of English mustard !! So~yummy !! Also,I had creamy mushroom pasta dish there ,was also very good ! They had a risotto that was a vegan dish w/ butternut squash.They also had spiced sesame broth noodle & you can add tofu in it ,also a vegan dish ,meat eater can choose meats to add . They also had vegan desserts !! But,I unfortunately didn't try 'em, my big regret !! The staff were all very friendly there !! Also the very good location was a plus !! ( very close to both train station / bus stations ! )Not many people knew about this hotel ,yet ! But ,you can spot it from a far away !! As it's the tallest building in Newport !! I highly recommend this hotel !! Esp.now as the room rates are very good as they are promoting since newly opened !! I stayed there in late August ,I only paid around £68 / night !! That's about $ 88 !!! A bargain !!

Perfect hotel in the centre of Newport. The room was spacious and quiet. Beds were very comfortable. Loved the shower. We discovered that we only had one bath towel. Sent a WhatsApp message to reception and within 5 minutes someone came to bring a second bath towel. Great service!

Excellent service.we had a wedding to attend and arrived at the hotel early the desk staff located a room that we could get in. Absolutely top top service. Wedding meal was excellent good portions. Room very clean with a great view breakfast superb,staff great and very cheerful.

All round excellent! The room was clean, nicely decorated and very comfortable - and also very quiet. The bathroom was spotless, and everything worked as it should. One point dropped as the windows had fingermarks all over them on the inside, but other than that, I couldn't fault it.

The staff are really friendly, and the restaurant is excellent - very good food, reasonably priced.

Breakfast also excellent. This is one hotel that I feel very comfortable staying at.

The hotel was well located but the lack of on-site parking was a little frustrating, as the Friars walk car park was very busy. We booked a standard king room with a supposed king bed, which was the size of a double bed. There was one day when our room wasn't cleaned and there was a lack of English breakfast tea bags, but plenty of fruit teas. Most staff were friendly and welcoming. The restaurant was very expensive, so we decided to dine elsewhere. Overall we were happy with our stay and consider the hotel good value for money.

Booked 5 rooms at this hotel in Dec 2022. All the rooms were spotless, nice and with modern decor. The bathrooms were particularly good.

The reception staff were very friendly and were happy to adjust check-in/out times to suit our needs.
Breakfast was great with a good selection of hot food. The staff were so helpful, they made sure that we had everything we needed and went out of their way to cook additional vegetarian options for us.

Highly recommended, would definitely stay here again!

Do note that parking is at the local shopping centre, approx 5 minute walk away. You have to pay for this separately, but this is common for hotels situated within town centres.

Unbelievable hotel. During my first stay I had some issues but Poppy went above and beyond to make things better for me. The rooms are luxurious and huge and they’re very well priced. Beds are comfortable, top of the range TVs with streaming, gorgeous bathrooms and all the expected in room amenities. I wouldn’t stay anywhere else in Newport now. Well done Mercure, you’ve got a little gem here…I look forward to my next stay.