Funtazia

I’ve been a few times and never been impressed by the hygiene of the place, but today was another level. The floors and equipment were filthy, you can see what looks like years of dust and grime built up. To top it off, it was freezing, even my children who had been running around had freezing cold hands and runny noses, and half the lighting was off. Half the toilets were filled with used toilet roll too. The staff were friendly enough, but for how quiet it was, they for sure could have been disinfecting something rather than standing around. I had to throw our socks away it was that bad. The kids had fun though and the place has the potential to be great. Didn’t think to get any photos but here is a couple off a video where you can see the dust where kids have written their names in it 🤢 and the unicorn carousel being filthy. I fantasised about cleaning it😬

Took my son here definitely recommend this place largest soft play in Lancashire so much to do son absolutely loved it

The worst soft play centre I’ve ever been to. Especially since covid, you would have thought that places would be extra clean - this was filthy! Dust and dirt and equipment taped up. So very disappointed as I had thought this was going to be a great place to go. I have twin boys under 2 and it cost just short of £20 plus £13.50 for lunch which was a very basic chicken wrap with cold chips. Will not be returning.

Worst soft play one ever been to! The staff are rude and got our backs up before we'd even got through the site by telling us we can't take our own kids juice bottles in and then to find signs saying 'tap water is not available in this building!!!' THEN, minimum card payment is £5 so if your child wants a drink, you'll be charged at least £5 for the privilege! If your going to charge people through the nose, at least have the decency to offer clean toilet & changing facilities, and maybe Chuck a bit of loo roll in for good measure aswell! At least 3 people complained about their food while we were there, we had to ask twice for ours and then still left out items from the kids boxes

Decent apparatus for kids, but the place could really do with a clean, so much dust and grime, not hygienic. The place was put up for sale last year and it seems that everything including management has gone downhill since.

We should have read the reviews before booking...

Also does not provide tap water (in an active play area for kids?!) Management said it's because they don't have the system in place (surely BS), but they somehow still have a functioning kitchen. Food is expensive and very sub-par. Would recommend going to a Wacky Warehouse or similar instead of here.

Edit: The owner has rudely responded saying this is a false review instead of taking any responsibility, appalling management. We have been to many attractions in Lancashire over the years, this has to rank amongst the worst. Also attached proof we went, the owner is a liar.

Well first time I've been since covid.
I thought it was really good for the kids. Not totally busy like it used to be. It's good with the sessions.
It was clean and tidy.
I was very impressed with the male staff member who was helping children on the big slide. He kept on giving my daughter confidence to go down the slide and right at the end she achieved that. Give the lad a pay rise 😊
The place is not that warm. But in my opinion thats a plus because the kids won't be getting ratty because they are to hot. It's a place for the children not parents. Kids loved it. Staff was good. Food reasonable.
Thanks Crew

All the staff are extremely helpful and friendly. Lots of equipment for all ages to ensure all children can enjoy their time at Funtazia. The food and coffee from the cafe is lovely and convenient as I could get something to eat and drink while waiting for the kids. Everyone is welcoming and it’s a lively atmosphere

These pictures show how much my daughter my loves coming to funtazia, we go to the center at least 4 times a month she loves playing on all the equipment. Since covid has been around the place has been spotless it is a fantastic center for my daughter and all my friend bring there children along too. The staff are fantastic very welcoming and helpful, the staff are constantly keeping on top of the cleaning and making sure the center is fully Sanatized. The food is fantastic and great prices for what you. Will always attend this center with my daughter as we can't find a more welcoming play center like this one.