Azuni London
Suite 14, 45 St Mary's Rd, London W5 5RG, United Kingdom
5
27 reviews
8 comments
GM4W+85 London, United Kingdom
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Monday: 9–18
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
Unfortunately one of the earrings broke a little while after. I emailed the company directly with a photo showing the broken earring and asked if it could be repaired. A lovely lady called Sophia responded immediately. Unfortunately they could not be repaired, but she offered to replace them for a brand new pair free of charge. All they asked is if we could return the broken pair in a self addressed envelope which would arrive with the new ones.
My wife doesn't know this yet and will be delighted when she gets the new pair in the post.
What amazing customer service.
Thank you Azuni & Sophia.