Pandora Hounslow

Want to say a massive thank you to Claudia today!! I was late in collecting my sisters birthday gift. I called in to say I’m running late and if there is anything they could do. Claudia told me she was there for another 15-20mins before she closed up and would wait for me. I’m so grateful for that! Because of that I was able to give my sister her gift on her birthday and she loved it! Thank you

It’s a jewellery shop with many customised things.
There are a variety of necklaces, rings, customizable charm bracelets and many more accessories. They are custom made and very different to other fancy jewellery.

Hours might differ on bank holidays
It’s generally between 9:30am–5:30pm
Except Sunday11am–5pm

Thank you so much Sahra! Super friendly and such a lovely girl! Very attentive and helpful! We hope to see you again soon!

Went in for buy 2 get third one free...very helpful sakes assistant

Fantastic service in this shop! Thank you.

Lady named Jackie, very very rude, need learn how to talk to customer. Went today @13.35 she embarrass you in front of other customer by saying how to walk, dont know what she judging us on ? But be careful if you r asian or african she will treat u badly.

Most ignorant people I have come across. Very unhelpful and the worse customer service.
I purchased a link bracelet that broke within 2 days as the link fell off. The lady serving said “ this is an issue that happens with the link bracelet” however, refused to replace it as “lost” is not under warranty. The link broke therefore falling off, and lost. The bracelet should not have broken, obviously has a fault.
The serving lady was extremely sarcastic with her approach, and should definitely learn customer service before serving people. Refuse to purchase another Pandora item following such awful service!

Helpful staff from the moment we walked into the store. We were welcomed to a great selection of items expected from Pandora. The pricing was not too bad with the sales helping too making this a pleasure to spend and as they say happy wife happy life. Thankyou Pandora, no doubt we ll be back soon☺