F.Hinds the Jewellers

We weren’t aware this service existed in the shop until a friend recommended it. The whole process was very thorough and the lady quickly explained everything and put us at ease. We were impressed with the range of earrings even though there weren’t as many as other shops. We are able to return in 6 weeks to have the piercing checked which I thought was also very thorough. Thanks - we will definitely recommend this shop to friends and family. Great value too!

I was served by a nice lady but unfortunately the shop broke the strap to my watch whilst replacing the battery. They didn't apologise as such (I think they didn't want to take responsibility) and said it was the straps' fault as it was old. I of course had to order a new strap, they didn't charge me postage for it but it didn't feel like a great service overall.

The staff were friendly and helpful. I bought my daughter a pair of earrings and she loves them. They had a lovely selection for both children and adults so will definitely be returning.

Even though I arrived just before closing time, the lady serving me didn't rush me at all whilst I chose earrings. She was very helpful and pleasant. I was also impressed with the choice of stock the store had to offer. I would highly recommend this store.

I always buy jewellery from Hinds because I know that the service I receive is spot on and good value for money.

Was served by a very knowledgeable and efficient lady. I was looking for a small pair of hoop earrings for my daughter and knowing not all the stock was out, she got them for me which meant the right ones I wanted were there and I purchased them. Very friendly and helpful, would definitely recommend.

Christy

So at the tender age of 58 years and 363 days, the rebel in me wanted to finally get my ear pierced (and "No", it's not a mid life crisis thing). So I popped into F Hinds in Orpington, where Mary and her colleague did an excellent job. Mary talked me through the procedure, and the aftercare. I picked out the stud, sat on the stool, and Mary did the piercing; didn't feel a thing. I was even awarded a certificate (which is really for kiddies, but thought why not, "in for a penny" etc.) which I'm quite proud of. To be serious, Mary and her colleague were welcoming, explained everything, and the whole experience was enjoyable. Their customer service was second to none, and I thank them for that. They should be congratulated as such service is rare in these "on-line days".

My 9 yr old daughter had her ears pierced at Hinds and they were amazing. So kind and reassuring and really friendly. I cannot recommend Hinds enough. A good, local business that we should all support.