Ernest Jones, Market Centre

Superb range of products. Excellent service on watch repairs

I visited The Armadale, Manchester store, the lovely assistant Mary was very professional, she was able to show me exactly what I wanted for my 25th wedding anniversary, with no pressure to purchase. However the ring was just beautiful I had to buy it. Thank you so much for your kindness, a really lovely experience. Thank you Mary.

Very nice staff, excellent information given about the type of ring you would like

Shop there often. Staff very helpful and polite.

Ernest Jones are brilliant they help me with wot I needed and Daisy helped me alot and so polite thank u daisy from the crewe store

I took my Tissot watch to Ernest Jones to have the battery replaced and paid just under £80 to have this work done with genuine Tissot parts which then comes with a two year warranty. Within 14 months of having this work completed, my watch stopped working. I took the watch back to Ernest Jones to have the battery replaced under warranty. Following a lengthy discussion with sales assistant they eventually agreed to have the work done under warranty. Initially the assistant stated that all batteries only come with a 12 month warranty despite me having paperwork that contradicted this. Within another 14 months the battery has stopped working again. I returned to Ernest Jones to discuss the issue, noting that surely something is wrong with the battery? Should they not last longer considering the price? The assistant refused to be of any assistance. Probably one of the worst customer service experiences ever, especially when my watch was originally purchased from them. I would definitely recommend avoiding!

Lovely jewllery and pleasant staff

Very expensive shop although nice