Spectrum Leisure Centre

I've gave 3 years membership to this charity, and loved the place,the gym, and the people, But had to move out of area which I had to contact the direct debit company to cancel contract [harlands] which i did!! Wasn't the best experience I had, they were agressive and bulling as you have to be so many miles away the argument was over 0.3 of a mile!! Which they said I have to pay so I had no choice but to cancel dd. More problems when I move back 6 months later, I call on a evening to discuss I wanted to come back to gym and as it states cash options on the website per month, per session, per year etc etc. I spoke to one of the lads which I will not mention names but he is an asset to the spectrum and always has been, they are lucky to have a worker like him. Next day told no I cant pay cash and had to call harlands so I emailed in only to have a call back from owner of charity been quite rude threats of court, he helped me in passed but states rules are rules which i do understand but 0.3 of a mile... I've offered money with no direct debit as harlands take a % of your money which i no longer want to do because of the way they treat you. Refused! I'm so disappointed and upset that I'll ever be able to return to gym and see all the staff and frendily faces I've come to know over the years purely down to greed why use such a bulling company like harlands who do not care about the members or the leisure centre only on profit. As it states cash options but to be told no I feel victimised against because of something in the passed which is to do with a outside money generating company [harlands].

Update CRS have been harassing me sending big threats. Mr castle from CRS been sending me very personal emails which I wouldn't expect from a professional company. I also realised the distance was more miles so I proved I moved out of area with lots of proofs 10 in total, which I then got a email stating would except this but I still owe 303 pounds????? Because I didn't tell them in time, and gym had to keep doors open and maintain the building because of me! Really they are now taking me to county court and getting a ccj against me. I'm just waiting for my day in court in to why they think I owe money when I've proved I moved away.

Excellent mix of quality gym apparatus with separate rooms accommodating all choice and needs. Has showers and canteen. Importantly also has friendly professional staff. Thank you for a great service. Marie 😊

What a great job the team at Spectrum has done to reopen after COVID. The layout is sensible but enables all to train fully. Well done to you all and thank you.

I enjoy going there to play roller hockey the coaches are great and the staff are always willing to help us great place my favourite place by far

Lots of weights to vary your bodies needs in both rooms available. Cardio machines from bikes, cross trainers, treadmills and step climbers. There are classes available but you have to ring to what's available on the day. Personal trainers help you with your work out if needed. So I would recommend giving it ago.

We do netball here, the turnaround from other sports is good, hall is as expected for a sports hall

Family swimming was horribly busy. It was impossible to keep a apart from others. Being in the wave machine pool felt like a human soup. Totally inappropriate considering Covid cases are currently high. There were not enough family changing rooms and the floor was grubby. It was pretty cold too. I could go on, but I'm boring myself.

Clean, Very well run and polite