Little Harwood Health Centre

The most obnoxious and argumentative reception staff I have ever experienced. One of the young girls who dealt with me actually ended up losing her temper and shouting because I had the temerity to suggest that I wouldn’t get a call back off a GP because she had not taken my name, address, date of birth etc. This is the WORST customer service I have ever received from any organisation I have dealt with.

If I could give zero stars I would. This is the WORST health clinic,with the most horrendous staff, that think they are God's gift to the world. The doctors are awful. What happened to the Hippocratic Oath they all took? Or did they not take it? Seems they did not, They are shameful. They constantly delay in sending out Rx's, they half your dose which makes you worse, they just pass you off and don't even bother to investigate the real issues, and good luck trying to set an appointment for a date in the future! Most ridiculous manner of setting appointments I have ever heard of. This is how people DIE folks!!! The staff need to either get with the program or leave and find another job where they can be rude, obnoxious, disrespectful and mean and still get paid for it! Good luck finding one of them, but they seem to get away with it at this clinic. Too many people in this world want to get paid and not do the work. This clinic is FULL of those types of people! FULL! Shameful. Really shameful! I will be reporting the issues further and this clinic will be investigated.

When I ring reception they are very rude. I spoke to someone called Chris. He had a very bad attitude and his phone manner is very unprofessional it sounds like he does not want to be their. Looking at all the other reviews it seems like this is a common concern for all patients. I hope this feedback is taken onboard and more training can be given to staff. I appreciate it can be a stressful job however they are getting paid and should not make patients feel like we are an inconvenience when we ring.

I phoned the doctors surgery regarding information and the stupid receptionist had such an arrogant attitude and spoke as though she wasn’t happy in her job. Why are the staff so moody and unprofessional?

Receptionist’s are very rude! Do not own up to their mistakes or even apologise! Doctors are amazing though.

Been on the phone in position 1 for a hour and still waiting! absolute joke I would give a minus 10 rating if I could these reception staff are extremely rude and very ignorant. On previous calls the receptionist have asked my problem when they shouldn’t as it’s a private and confidential matter these people aren’t doctors and in no way going to help my situation just give an appointment

Little harwood health centre is the place where you can have access to local doctors & community nurse. Very easily accessible & on the main road. Staff are very good & always helpful with medical problems. There are doctors who speak other languages too if english is not your first language. Only problem is getting through on the phones in morning for appointments & being in the long phone que. Enjoy the music on phone when waiting

Just rang the staff voice did not raised . Told them that the doctor asked me to book appointment. That time they refused saying first they need blood test. Now the blood test was done. She was asking me personally question and suggested to go to pharmacist to get blood pressure thing. Refused to give any appointments as the reception thinks she is a doctor and is giving advice not to go to them . As it's not urgent. And when it's urgent they say go to a n e. Wants to get paid to do nothing .