Norwood Medical Centre

Just spoke to a receptionist who's attitude and was disgusting.
We all have to work if you don't like your job get another!
Stop treating people with your arrogant attitude over the phone, they obviously need phone coaching skills.
Doctors are are great, receptionist are terrible

If I could give less than 1 star I would. Don’t get call backs when required, they have maybe 3 decent Doctors on staff so getting an appointment with a competent Doctor is a long wait.

if there were a zero option, I would have selected it.

abusive, self-righteous and entirely uncaring receptionists.

a lottery system to get an appointment (i.e. you will lose 99 times out of 100)

2 decent, caring doctors out of maybe 9. the rest are wholly incompetent and somehow care even less than the receptionist.

please don't go here if you have a serious mental health diagnosis, like myself. they will consistently mess up sorting your medication, and the "mental health support nurse" will leave you hanging for weeks rather than help. last week she (Zoë) told me "you are clearly in crisis, so I won't be speaking to you today. I will call you back at some point" (!)

some of the very worst the NHS provides and insults us by calling "medical services".

Horrendous. Incompetent Receptionists. Only one or two decent Doctors that actually care. Not much chance of receiving an update regarding blood tests etc. I'd of given zero stars if I could.

Got through to reception queries very rude woman as if I was a annoyance phoning with the amount of negative reviews you would think something would be done, haven’t a clue who they think they are

I have has no problems at all the doctors has rang me bk when ask him her to and they are so lovely and kind xxx

I don't even know where to start. Absolute joke of a place. Doctors who you have never even met make decisions about your health and your medication and don't even bother letting you know. If you want an appointment you are looking at sometime in 2088! Doctors not checking facts before writing referral letters. I won't even mention the receptionists 🤦‍♀️

People expectations are way to high.
GPs are under alot if pressure and its down to reduced numbers.
Lay the blame at 11 years of bad Government.
I've always found the receptionists to be very helpful and have to deal with the brunt of a few arrogant members of the public.
When I've needed something they have all gone above and beyond.
Exceptions will arise but that's the same I every field.