Canbury Medical Centre

Doctors are great but the admin team are unprofessional. It never used to be like this, they used to be very good and I used to recommend the practice however I won't be doing that again.

The admin is one star or less -the doctors are 5 stars. I wonder how the staff speak to vulnerable people I hate to think.

Used to highly recommend this doctors surgery, been with them most of my life. However the last few times I’ve had to deal with them they don’t follow the simple things put on the appointment request forms. Not available in the morning so they then make your appointment in the morning? Then proceed to complain about the high level of missed appointments, how does that work?

Easy and quick registration process. Filled in the online form for an appointment and had a doctor contact me within 3 hours of writing it - brilliant service!

We have been with the practice for eight years and the doctors are absolutely brilliant. Canbury is particularly good at seeing young children at short notice. The booking system is easy and the reception staff and helpful. At a time when people are struggling to get face to face appointments, I cannot fault Canbury.

I've been at Canbury medical centre a few years now. Honestly the best practise I have been a part of. Their reply times are fantastic, their staff are pleasant and friendly. Would recommend if you're in the catchment area!

Canbury Medical Centre is a fantastic GP surgery. Our family has had a lot of health issues this year and they have provided a consistently brilliant service for all of us, on many occasions greatly exceeding our expectations. We are very thankful to have them as our GP. Dr Shah has been a virtual life saver and many of his colleagues have helped us tremendously all year. Thank you. Matt

Incredibly helpful and responsive practice. The GPs we have seen are genuinely caring.
No problem getting an appointment urgently when we have needed one. Good online request system and telephone consulting where appropriate.

I made appointment with doctor in reception at 10th Oct. ,but doctor call me at 10th Nov in the morning. Although it is happy to take 1 month earlier than prospect, but obviously unprofessional reception.