Mercedes-Benz of Wolverhampton

Bought my first ever car (White A-Class) a few weeks ago here. Dealt with Mark and Chris, and I have to say they were both partly the reason that made me want to buy the car. So friendly and so personable without any pressure to make a sale. Seemed to always have my best interest at heart. The cars had some good use these past few weeks and I honestly couldn’t be happier. I fear I’ve become a Mercedes’ exclusive, and if that’s the case, I’ll 100% only be returning to the Wolverhampton dealership in the future. Thanks both, especially Mark, for all your help and getting me this beauty on the road!

Perfect showroom! We are very happy with Salesman Jat Summan, he is great person and very positive! Thanks a lot, I appreciate his customer service!😊

Purchased my dream car with the expertise and great support of Jaswinder. Hands down the most genuine and trustworthy salesman I have ever encountered. He supported me through every step of the process and was easily accessible to answer any questions I had. No pushy sales or false promises.

He is an asset to the team at Mercedes Benz and I would definitely recommend him to all!

Thank you once again!

I asked to look about my boot, and he made it sound like he was doing me a massive favour by looking at it for free. I asked for it to be looked at while Under warranty and was told no time too.

Sales man emails me out of the blue, I reply saying I want to pay less and down grade and shockingly not had a response yet.

Also forgot to add my car was washed and "cleaned" after the service.

Mercedes fantastic cars, appalling service. And not just on this occasion

Just purchased my first vehicle from Jas (Jaswinder) who listened to what I was looking for and helped me pick my dream car
Jas went above and beyond to find everything I wanted, a beautiful unique Mercedes A class Premium Plus Night Ed with a panoramic roof!
He has a lot of patience and was attentive at all times during face to face appointments, over the phone and through emails and regularly kept me up to date.

He treated me and my family with a lot of respect and everything was just so blissful, a time didn’t go by where we didn’t stop smiling/laughing because he made us so comfortable which just shows that he is the glue that brings everyone together at Mercedes-Benz of Wolverhampton.

I would (and already have) recommended Jas to people I know. I will definitely be a returning customer for sure.

A message from my father who Jas saw multiple times and comforted when my father mentioned my late mother who he dearly misses
“Jas is one of the most humble person I know that made me feel extremely delighted to be around such a honest, trustworthy salesman”

Thank you Mercedes-Benz of Wolverhampton for being such an amazing experience!
And many thanks to Land Rover (Adam McCullagh, John Steele) for recommending Jas to us!

First time using Mercedes Wolverhampton, can definitely recommend!
From start to finish, from initial phone call booking in to dropping car in on Tuesday, everyone was friendly and totally accommodating.
Booked in for diagnosis of all warning lights on dash. Was advised by Charlie in service they were extremely busy but would look at the car as soon as they could. Dropped off and left with them. Even this was a great experience as I had a toddler in tow, thought it was going to be a nightmare but with a waiting lounge designed for adults and little people I had no need to worry.
Phone call at lunch time to advise what the issue was. Explained thoroughly what they had found in the workshop with even a video link sent to me whilst vehicle was on the ramp (nice touch 😊) Then call at 3pm to say all done. I was expecting an extortionate bill considering they had the car all day. Much to my surprise not only had they replaced what was needed but it was very reasonable too!
Had it not been for the very knowledgeable Charlie in service, I could have ended up with hundreds of £’s worth of invoice. I wouldn’t have been any the wiser.

To summarise, honest, reliable, reasonable and accommodating dealership. Friendly staff. Highly recommend and will definitely use again. Thank you to Charlie and the team!

Mr. Firth was pleasant to do business with. He did everything in his power to get me the best deal. I could always count on Peter to answer any questions I had. We received the car within a short period of time. Looking forward to recommending Lookers Mercedes-Benz of Wolverhampton and Peter to my friends and family. I wish you a happy Christmas and a prosperous new year, Peter. I wish you the best!

Charlie Attwood is a great asset to Mercedes Benz of Wolverhampton. His customer care skills, knowledge and approach to any issue is very professional. I recently had the need to visit the dealership as I had a major gearbox issue. Charlie sorted the matter very quickly and kept me updated with progress. He also ensured the car was dropped off to me at my home address once the job was done - simply amazing. I couldn’t have asked for a better service experience. The service department at Wolverhampton MB are so lucky to have Charlie in their team - keep up the good work 👍