Arnold & Self Removals and Storage

I booked Arnold & Self to do a packing and removal job on the 17 & 18 January 2020. Two guys arrived very punctually on the Friday to do the packing which went very well which included taking apart some of our furniture. On the Saturday a team came back to move us from South West to South East London. They were very efficient, polite and I really liked that they reassembled the furniture and that they came back to collect the moving boxes once we had finished with them. Not a single breakage too. Recommended.

Used the team for our recent move who were excellent from start to finish. Fair price, quick move out, slower move in due to some very tricky access at our new property but they navigated this and called for further team members to support with no extra charge. Very supportive to make the necessary arrangements beforehand, every interaction was positive. Will be using them for some bits that need bringing out of storage. Great team, thank you for all your help.

A&S provided an excellent removal service for us. We were impressed by the attention to detail in the preparation; both in visits to the 2 properties well beforehand, & on packing day. On move days (complicated due to a hoist & large items) the team were hard-working, reliable, friendly. However, after the move a couple of issues arose. When we contacted the MD to "complain", the speed & manner with which these issues were resolved was fantastic. No move is perfect & I wouldn't hesitate to recommend A&S. I believe that the way a company deals with problems says a great deal. Will use again!

Arnold & Self basically performed miracles for us. We are very impressed at how unphased they were at every stage of the process, for example with awkward and heavy items of furniture.

We used their packing service and this was essential for us. Two of their guys managed to pack up all of our possessions in one morning - it would have taken us days. It’s quite mind boggling really. I should also mention that speed did not come at the expense of care, they made every effort to protect our possessions.

The office staff seem very organised and are available to talk on the phone.

The team at arnold and self were very professional from the very beginning. We had the full packing service which includuded all beds being dismantled and rebuilt in our new home. One bed was slightly broken and another was a triple bunk bed! Both were rebuilt in perfect condition, the guy who did this (sorry i forgot the guys name who dismantled and rebuilt the beds) was a secret genius! All very hardworking and would definitely recommend and use them again.

From the estimator ,ladies at the office and removal men this was such a stress free move. Everything was as we hoped for and more.
Thank you to Mike ,one of the drivers.
Our move was from Epsom to Battle.
Mike was a fantastic

Taylor and Sacha my removal guys were absolutely brilliant. Nothing is too much of a problem even fixed the leg on my arm chair.

I would like to express my thanks to Arnold & Self, for how they managed our storage and eventual move in lockdown. The survey was carried out with full awareness of social distancing - thank you Mark. The office staff, particularly Debbie & Emma who coordinated the move & storage despite their own logistical problems. The removal team who took our items to storage.But particularly Dennis, Gerald & Sash who moved us in lockdown and were very careful to follow covid guidelines which really reassured us. I cannot recommend Arnold highly enough - very professional - thank you