Scrivens Opticians & Hearing Care

Wonderful experience, came early and managed to see me before my appointment, felt very welcomed. Dealt with a lady with curly who helped me find the right frame for me. I will definitely be looking forward to my next appointment in 2 years

I suffer with anxiety and low self esteem, but the staff here are absolutely lovely! They have helped me pick my glasses knowing how uncomfortable I felt and I actually came out with a smile on my face! By far the best opticians I have been to.. i don't dread going to appointments like I have before
I would recommend to everyone

I have been really blown away by the level of customer service that is given to the patients. I locum as the Optometrist in this branch, and therefore have seen all types of service given to the patients, and the staff here are patient, friendly and polite. They are honest with the patients and give what is needed and always listen to the budgets. Genuinely caring people who do the best they can for their patients. From my point of view, I enjoy working in this practice as the staff and ambience are excellent. Great manager, great staff. I am unbiased as I am not employed by the company except as a locum and also do not have to leave any reviews unless I feel that it is completely correct and truthful.
Well done Scrivens Enfield for being a great practice and one of the best I’ve worked in!

Professional, very warm and friendly, and very knowledgeable staff. My eye test revealed that I needed glasses and the entire experience couldn't have been nicer, despite covid restrictions. Nobody was pushing me towards buying at a high price point, the staff were genuinely caring and interested to help. Fabulous team. I couldn't recommend them more.

If less than one star existed I would have used it. Absolutely the worst service I've experienced. For many years I've asked NOT to receive any reminders for appointments because for me they are completely unnecessary. If I don't attend any appointment it will be due to an unexpected emergency (which might happen as I'm a full time carer for two elderly). It seemed to work for a while bt alas Scrivens has again started to ignore me. To top it all I turn up for appointment this afternoon with my elderly mother and elderly aunt only to be told the appointment isn't on the computer and the audiologist has left early. Received unnecessary text reminder last Friday & Monday and a phone call yesterday to remind me but no appointment existed today. No call received having asked yesterday and today and both times I was assured it would happen. What does one have to do to even get satisfactory service nowadays?

Fantastic staff and wonderful service Thank you Gillian

Brilliant! Absolutely recommend these people...professional and polite. And don't push to sell you anything you don't need...forget the cheap retailers because they turn out to be expensive and don't honour their warranty...these guys are the best!

The staff at Scrivens Opticians were very helpful and friendly and made visit very pleasant 😊and they took their time to explain things to me. I will definitely be going back for my next visit 😊☺